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Increase Your Income by 20% or More!

Everyone

Thursday 1:30 - 3:00

Room: Conductor


Increase Your Income by 20% or More!

Ed Tomlinson calkeyboards@gmail.com

Learn how you can increase your income without adding more tunings or appointments. Work smarter, more efficiently, and offer more goods and services that will generate more income in the coming year. See how the


Instructor Bio:

Studied with Bill Garlick in 1980's. Completed Little Red Schoolhouse thru Yamaha concert prep training. Visited piano factories around the world and restored 52 pianos in Africa. I premiered CA glue as a solution for failing pinblocks. I own a full line music store with 40 employees in California.

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©2017 • Piano Technicians Guild

Tuning with the Verituner

Everyone

Friday 5:30 - 7:00 p.m.

Room: Missouri Pacific


Tuning with the Verituner

Dave Carpenter, RPT dave@veritune.com

See up close how to take advantage of the unique tuning features of the Verituner product line, including our app for iPhone, iPod and iPad. We This class will cover pitch raises, fine tuning, setting standard pitch, temperament, stretch styles, and saving tunings. Learn the best practices for getting a great sounding tuning on any piano with the fewest steps.


Instructor Bio:

Dave Carpenter is the lead designer of the Verituner line of electronic tuning devices and software. Dave's background includes an engineering degree, and 19 years of exploring, teaching and enjoying all aspects of piano technology. He is a frequent instructor at PTG conventions and seminars, and an RPT member and past president of the PTG Chicago Chapter.

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©2017 • Piano Technicians Guild

Chickering Service and History

Intermediate/Advanced

Friday 1:30 - 5:15 p.m.

Room: Pegram Room


Chickering Service and History

William Shull bdshull@aol.com

Piano technicians encounter Chickering pianos frequently, and often steer clear of these otherwise fine pianos because of their unique and unfamiliar designs. The company built pianos over a long period, with many different and unique designs which now present us with service challenges. In the first period of the class, we'll introduce the history of the Chickering piano, and begin to help de-mystify the brand. In the second period, we'll address specific service challenges, many unique to Chickering, from regulation of the Brown action to servicing the Quartergrand, along with alternative strategies for managing the brass rails and flanges.


Instructor Bio:

Bill Shull, RPT, has taught classes at all levels of the PTG, mostly on subjects relating to piano history and conservation, including Steinway and Chickering piano history. He is President of Period Piano Center, a non-profit organization dedicated to preserving historic pianos and providing opportunities for the historical piano voice to be heard.

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©2017 • Piano Technicians Guild

Antique Viennese and German Actions

Intermediate/Advanced

Friday 8 - 9:30 a.m.

Room: Pegram Room


Antique Viennese and German Actions

Bill Shull and Mike Reiter bdshull@aol.com

Viennese and German actions are encountered by piano technicians in everyday service, and usually the work is turned down due to lack of expertise. Many of these pianos are serviceable, and many are delightful and interesting, and a good source of income. Learn more about these pianos as we present some of the service procedures which will permit you to begin to service them.


Instructor Bio:

Bill Shull, RPT, has taught classes at all levels of the PTG, mostly on subjects relating to piano history and conservation, including Steinway and Chickering piano history. He is President of Period Piano Center, a non-profit organization dedicated to preserving historic pianos and providing opportunities for the historical piano voice to be heard.

Mike Reiter


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©2017 • Piano Technicians Guild

Tool Modification

Everyone

Thursday 1:30 -2: 10 & 2:20 - 3:00 p.m.

Room: Wabash Cannonball


Tool Modification

David Reed dreed@kawaius.com

A common frustration of piano technicians is that the tools we buy from the supply houses don't always do their jobs that well. In mostmany cases, the tools work much better if they are modified or customized for their specific uses. David will show examples of modified tools and teach how to modify them. We'll alsoHe will also show you how to discuss making make your own tools.


Instructor Bio:

David Reed began working on pianos in 1980 in Fort Worth, Texas and became a RPT in 1989. He eventually became the National Service Manager for Yamaha from 2005 to 2010 and taught classes at national and regional conventions. After serving briefly as the National Service Manager for Pearl River, David joined Kawai in 2011 as its National Service Manager.

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Temperament Theory Without Tears

Everyone

Wednesday 10:30 a.m. - Noon

Room: Illinois Central


Temperament Theory Without Tears

Steve Brady, RPT steve@stevebradypiano.com

Not quite clear on why we have to temper the scale? Or the difference between Meantone Temperament, Well Temperament, and Equal Temperament? In this class we explore the whole topic with no need for mathematics beyond arithmetic. Includes demonstrations at the piano.


Instructor Bio:

PTG Hall of Fame member and Golden Hammer recipient Steve Brady served as editor of the Piano Technicians Journal for six years, head piano technician at the University of Washington for 25 years, and at the Aspen Music Festival for five summers. In 1999 PTG published his book, A Piano Technician's Guide to Field Repairs. His book, Under the Lid: The Art and Craft of the Concert Piano Technician, appeared in 2008.

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©2017 • Piano Technicians Guild

Temperament Theory Without Tears

Everyone

Thursday 3:45 - 5:15 p.m.

Room: Illinois Central


Temperament Theory Without Tears

Steve Brady, RPT steve@stevebradypiano.com

Not quite clear on why we have to temper the scale? Or the difference between Meantone Temperament, Well Temperament, and Equal Temperament? In this class we explore the whole topic with no need for mathematics beyond arithmetic. Includes demonstrations at the piano.


Instructor Bio:

PTG Hall of Fame member and Golden Hammer recipient Steve Brady served as editor of the Piano Technicians Journal for six years, head piano technician at the University of Washington for 25 years, and at the Aspen Music Festival for five summers. In 1999 PTG published his book, A Piano Technician's Guide to Field Repairs. His book, Under the Lid: The Art and Craft of the Concert Piano Technician, appeared in 2008.

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©2017 • Piano Technicians Guild

Tuning Efficiently with the Accu-Tuner

Everyone

Thursday 5:30 - 7:00 p.m.

Room: New York Central


Tuning Efficiently with the Accu-Tuner

Paul Sanderson Paul@Accu-Tuner.com

See how you can use the Accu-Tuner to lighten your work load. It has the ability to take the work out of tuning, letting you auto pilot through your tunings and saving your ears and brain a lot of work. Take three measurements and get tuning quickly and accurately. We'll cover creating tuningsLearn how to create tunings with orand without custom adjustments to tailor the tuning to your taste. Come with your questions and we'll make time to answer them.


Instructor Bio:

Paul has been involved with the production of the Sanderson Accu-Tuner since its beginning in 1982. Paul oversees all phases to assure that the SAT continues to be the finest electronic tuning aid in the industry. When Al passed away in November 2008, the continuation of Inventronics and the Accu-Tuner was already mapped out. Paul, his wife Wendy and three children have seen quite a change since starting production with Al in the family basement in 1982. Paul, Brian and Donna work together to keep their customers happy.

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©2017 • Piano Technicians Guild

Tuning Efficiently with the Accu-Tuner

Everyone

Friday 5:30 - 7:00 p.m.

Room: New York Central


Tuning Efficiently with the Accu-Tuner

Paul Sanderson Paul@Accu-Tuner.com

See how you can use the Accu-Tuner to lighten your work load. It has the ability to take the work out of tuning, letting you auto pilot through your tunings and saving your ears and brain a lot of work. Take three measurements and get tuning quickly and accurately. We'll cover creating tuningsLearn how to create tunings with orand without custom adjustments to tailor the tuning to your taste. Come with your questions and we'll make time to answer them.


Instructor Bio:

Paul has been involved with the production of the Sanderson Accu-Tuner since its beginning in 1982. Paul oversees all phases to assure that the SAT continues to be the finest electronic tuning aid in the industry. When Al passed away in November 2008, the continuation of Inventronics and the Accu-Tuner was already mapped out. Paul, his wife Wendy and three children have seen quite a change since starting production with Al in the family basement in 1982. Paul, Brian and Donna work together to keep their customers happy.

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©2017 • Piano Technicians Guild

Voicing Abel Hammers

Everyone

Friday 8:00 a.m. - Noon

Room: Jefferson/Knickerbocker


Voicing Abel Hammers

Joe Swenson, Norbert Abel swensonja2002@gmail.com

Following a presentation on the details of hammer manufacturing, we'll demonstrate a variety of voicing procedures using examples of Abel Hammers made to different manufacturing specifications. These hammers will be installed on a section of a single piano, highlighting the different tonal characteristics and voicing requirements of these various hammers.


Instructor Bio:

Much of Joe's 35 years as a piano technician has been spent as a technical consultant to factories in both Europe and Asia. This experience has included the establishment of various procedures and quality control measures involved in the final regulation and voicing aspects of piano manufacturing.

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©2017 • Piano Technicians Guild

Key Leveling - The "A 440" of Regulation

Everyone

Friday 1:30 -2: 10 & 2:20 - 3:00 p.m.

Room: Jefferson/Knickerbocker


Key Leveling - The "A 440" of Regulation

Joe Swenson swensonja2002@gmail.com

Learn about tools and hear tips for efficiently and precisely establishing the essential foundation for any piano regulation job. This class will also include methods for establishing proper key height and dip for both natural and sharp keys.


Instructor Bio:

Much of Joe's 35 years as a piano technician has been spent as a technical consultant to factories in both Europe and Asia. This experience has included the establishment of various procedures and quality control measures involved in the final regulation and voicing aspects of piano manufacturing.

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©2017 • Piano Technicians Guild

Lacquer Finish Repair

Everyone

Thursday 3:45 - 5:15 p.m.

Room: Wabash Cannonball


Lacquer Finish Repair

Ruth Zeiner ruth@alliedpiano.com

See a demonstration of the touch-up of traditional finishes. Discover how to make repairs and de-gunk the finish. Burn-ins, color matching, pigments vs. dyes and other subjects will be covered. Bring your questions.


Instructor Bio:

Ruth Zeiner spent 18 years as a piano technician prior to delving into finish repairs and restoration when, in 1995, Allied Piano was asked to take on the Konig polyester and lacquer repair products line. She is experienced in customer relations as well as the practical aspects of piano cabinet maintenance.

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©2017 • Piano Technicians Guild

Inside the RPT Tuning Exam

Beginner

Thursday 5:30 - 7:00 p.m.

Room: Conductor


Inside the RPT Tuning Exam

Keith Kopp Keith_kopp@byu.edu

You will be led through the requirements of the RPT Tuning Exam and an overview of exam equipment and procedures. Find out how to prepare for the exam, what tools and supplies you will need to bring to the exam site and what examinees are entitled to before, during and after the examination. Learn how to best utilize your time, improve efficiency and cope with exam anxiety, and other skills and strategies you need to successfully tackle the exam. For PTG Associate members only.


Instructor Bio:

Keith Kopp has been an active tuning examiner with PTG for over 20 years many of which he as served on the Examination and Test Standards Committee.

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©2017 • Piano Technicians Guild

Make It Shine

Everyone

Friday 8:00 a.m. - Noon

Room: Wabash Cannonball


Make It Shine

Ruth Zeiner ruth@alliedpiano.com

Having the skills to cope with scratches, dings and gouges in glossy finishes enhances your value to your customers. Many nicks and scratches are easy to repair with minimal material investment. Repairs, sanding out scratches, and polishing will be demonstrated and discussed.


Instructor Bio:

Ruth Zeiner spent 18 years as a piano technician prior to delving into finish repairs and restoration when, in 1995, Allied Piano was asked to take on the Konig polyester and lacquer repair products line. She is experienced in customer relations as well as the practical aspects of piano cabinet maintenance.

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©2017 • Piano Technicians Guild

Make It Shine

Everyone

Friday 1:30 - 5:15 p.m.

Room: Wabash Cannonball


Make It Shine

Ruth Zeiner ruth@alliedpiano.com

Having the skills to cope with scratches, dings and gouges in glossy finishes enhances your value to your customers. Many nicks and scratches are easy to repair with minimal material investment. Repairs, sanding out scratches, and polishing will be demonstrated and discussed.


Instructor Bio:

Ruth Zeiner spent 18 years as a piano technician prior to delving into finish repairs and restoration when, in 1995, Allied Piano was asked to take on the Konig polyester and lacquer repair products line. She is experienced in customer relations as well as the practical aspects of piano cabinet maintenance.

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©2017 • Piano Technicians Guild

Whats In Your (My) Toolbox

Everyone

Wednesday 1:30 - 3:00 p.m.

Room: Frisco


Whats In Your (My) Toolbox

James Kelly jamesmarykelly@frontier.com

This class discusses tools that Jim has found to make life easier for a field technician. Let's face it - we are all tool freaks. However, having the right tool to do the job makes all the difference. Tools are an investment and we need to select them wisely. We'll discuss and demonstrate tools such as inspection scopes, electronic stethoscopes, microscopes, lasers, data loggers, Dremel tools, magnets, gyroscopic drills, computers such as iPads, laptops and even GPS software on a laptop.


Instructor Bio:

James (JimBob) Kelly is owner of Fur Elise Piano Service in Pawleys Island, SC . He is a graduate of NBSS , Yamaha Little Red School House and a Certified Dampp Chaser Installer. His service encompasses residential, schools, churches, hotels in a severe coastal environment along the Atlantic Coast. He is a member of the Palmetto Chapter of PTG with a dual membership with the Charleston SC-Atlanta Chapter.

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©2017 • Piano Technicians Guild

Whats In Your (My) Toolbox

Everyone

Wednesday 3:45 - 5:15 p.m.

Room: Frisco


Whats In Your (My) Toolbox

James Kelly jamesmarykelly@frontier.com

This class discusses tools that Jim has found to make life easier for a field technician. Let's face it - we are all tool freaks. However, having the right tool to do the job makes all the difference. Tools are an investment and we need to select them wisely. We'll discuss and demonstrate tools such as inspection scopes, electronic stethoscopes, microscopes, lasers, data loggers, Dremel tools, magnets, gyroscopic drills, computers such as iPads, laptops and even GPS software on a laptop.


Instructor Bio:

James (JimBob) Kelly is owner of Fur Elise Piano Service in Pawleys Island, SC . He is a graduate of NBSS , Yamaha Little Red School House and a Certified Dampp Chaser Installer. His service encompasses residential, schools, churches, hotels in a severe coastal environment along the Atlantic Coast. He is a member of the Palmetto Chapter of PTG with a dual membership with the Charleston SC-Atlanta Chapter.

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©2017 • Piano Technicians Guild

TuneLab for Android and iPhone

Everyone

Thursday 5:30 - 7:00 p.m.

Room: Burlington Route


TuneLab for Android and iPhone

Robert Scott bob@tunelab-world.com

This class covers all the basic features of TuneLab, including how to use the Phase Display and Spectrum Display, normal tuning procedures, pitch-raise mode, tuning to non-standard pitches, saving tuning files, and ways of customizing the stretch.


Instructor Bio:

Robert Scott is a software developer and engineer who developed the TuneLab line of piano tuning software for various devices. After spending most of his life in Michigan, he now lives in Minneapolis where he continues to develop TuneLab for new platforms and with new features.

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©2017 • Piano Technicians Guild

Tunelab for Android and iPhone

Everyone

Friday 5:30 - 7:00 p.m.

Room: Burlington Route


Tunelab for Android and iPhone

Robert Scott bob@tunelab-world.com

This class covers all the basic features of TuneLab, including how to use the Phase Display and Spectrum Display, normal tuning procedures, pitch-raise mode, tuning to non-standard pitches, saving tuning files, and ways of customizing the stretch.


Instructor Bio:

Robert Scott is a software developer and engineer who developed the TuneLab line of piano tuning software for various devices. After spending most of his life in Michigan, he now lives in Minneapolis where he continues to develop TuneLab for new platforms and with new features.

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©2017 • Piano Technicians Guild

QRS MusicbTechnologies - Make money by making the "old, new again"!

Everyone

Saturday 8:00 a.m. - 9:30 a.m.

Room: Midway III


QRS MusicbTechnologies - Make money by making the "old, new again"!

Lori Clutter / Mark Baughman Loric@qrsinc.com

Find out how to increase your income by adding QRS Technology products in the home.Easy technology upgrades and add-ons make older systems perform like new again regardless of the manufacturer. Let us Lori give you ideas on how to maximize your customer base.


Instructor Bio:

Mark Baughman - Director of International Service & Installation. QRS Factory Certification Instructor. Lori Clutter - Eastern Regional Sales Representative

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©2017 • Piano Technicians Guild

Service Issues: Bosendorfer Now and Then

Everyone

Thursday 10:30 a.m. - Noon

Room: Midway III


Service Issues: Bosendorfer Now and Then

Ray Chandler & Ferdinand Braeu Ba chan47@aol.com

Bosendorfer has a history of piano building dating back to 1828. Some design features have changed over the years and replacement parts for many older models are no longer available. We will identify some of the major changes in construction over the years, and demonstrate service and procedural approaches for these instruments.


Instructor Bio:

Ray Chandler has spent the last 30 years in the piano industry in various positions. Graduating magna cum laude with a degree in music, he completed a technical apprenticeship in England and at Steinway & Sons _ New York, and was for several years an independent concert piano technician and rebuilder. Chandler has been an independent piano dealer in Austin, Texas and has subsequently held technical and marketing positions in the wholesale piano industry, including that of Technical Director for Kawai America from 1987 to 1998 and subsequently as district sales manager until 2000. He was appointed Sales and Technical Director for Bosendorfer USA in January, 2000 (sub. L. Bosendorfer Klavierfabrik GmbH, Vienna Austria). Chandler is currently employed by Yamaha (present owner of Bosendorfer) as senior technical manager. A past vice-president of the National Piano Foundation, he is listed in Who's Who in the West, Who's Who in California, and International Men of Achievement.

Ferdinand Braeu Ba


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©2017 • Piano Technicians Guild

CyberTuner Tames the Comma of Pythagoras

Everyone

Thursday 5:30 - 7:00 p.m.

Room: Illinois Central


CyberTuner Tames the Comma of Pythagoras

Dean Reyburn, RPT and Carl Lieberman, RPT dean@reyburn.com

iRCT is constantly evolving to raise the standard of piano tuning. We will describe CyberTuner's thinking for creating and rapidly stabilizing beautiful sounding tunings. All the of our latest features and improvements will be discussed.


Instructor Bio:

Dean Reyburn has been an RPT for 38 years. He has served on the PTG Examinations and Test Standards Committee since 1996 and acts as Advisor and CTE skill reviewer. Dean has 15 years experience concert tuning for local symphonies and Steinway and Yamaha dealers. Dean attended Moody Bible Institute in Chicago from 1976 to 1978 where he majored in electronics and learned piano technology from Virgil Smith, RPT and Robert Carbaugh. Dean is a self-taught Software Engineer with 30 years experience programming in more languages and computer platforms than he'll admit. He enjoys tennis and biking in his spare time.

Carl Lieberman, RPT has been a piano technician for over forty years. He has worked as a member of the development team and as an instructor for Reyburn CyberTuner since version 1.0 twenty years ago. Carl is the staff piano technician at the Village Recording Studio and has tuned for hundreds of albums and soundtracks.


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©2017 • Piano Technicians Guild

CyberTuner Tames the Comma of Pythagoras

Everyone

Friday 5:30 - 7:00 p.m.

Room: Illinois Central


CyberTuner Tames the Comma of Pythagoras

Dean Reyburn, RPT and Carl Lieberman, RPT dean@reyburn.com

iRCT is constantly evolving to raise the standard of piano tuning. We will describe CyberTuner's thinking for creating and rapidly stabilizing beautiful sounding tunings. All the of our latest features and improvements will be discussed.


Instructor Bio:

Dean Reyburn has been an RPT for 38 years. He has served on the PTG Examinations and Test Standards Committee since 1996 and acts as Advisor and CTE skill reviewer. Dean has 15 years experience concert tuning for local symphonies and Steinway and Yamaha dealers. Dean attended Moody Bible Institute in Chicago from 1976 to 1978 where he majored in electronics and learned piano technology from Virgil Smith, RPT and Robert Carbaugh. Dean is a self-taught Software Engineer with 30 years experience programming in more languages and computer platforms than he'll admit. He enjoys tennis and biking in his spare time.

Carl Lieberman, RPT has been a piano technician for over forty years. He has worked as a member of the development team and as an instructor for Reyburn CyberTuner since version 1.0 twenty years ago. Carl is the staff piano technician at the Village Recording Studio and has tuned for hundreds of albums and soundtracks.


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©2017 • Piano Technicians Guild

Grand Piano Regulation Techniques

Everyone

Saturday 1:30 - 3:00

Room: Regency B


Grand Piano Regulation Techniques

David Reed dreed@kawaius.com

There are manuals that give step-by-step instructions for regulating grand actions, but what makes one fluent at regulating is hearing the best techniques for getting each step done quickly and accurately. You'll enjoy hearing the instructor as he draws on his extensive experience as a private technician as well as knowledge gained from working for multiple piano companies as to share the best way to achieve great results quickly and efficiently.


Instructor Bio:

David Reed began working on pianos in 1980 in Fort Worth, Texas and became a RPT in 1989. He eventually became the National Service Manager for Yamaha from 2005 to 2010 and taught classes at national and regional conventions. After serving briefly as the National Service Manager for Pearl River, David joined Kawai in 2011 as its National Service Manager.

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©2017 • Piano Technicians Guild

Grand Piano Disassembly Techniques

Intermediate/Advanced

Wednesday 8:00 a.m. - Noon

Room: Pegram Room


Grand Piano Disassembly Techniques

Wim Blees, RPT tnrwim@aol.com

This class features some helpful hints on taking apart a grand piano for rebuilding, including measuring the scale, removing strings and pins, measuring and sorting screws and hardware, and removing dampers.


Instructor Bio:

Wim started his piano service business in St. Louis in 1977, then worked as the piano technician for the University of Alabama from 2001 _ 2007. He is currently working on Oahu, HI. Wim is the author of: THE BUSINESS OF PIANO TUNING: A GUIDE TO MARKETING, MANAGING, PROMOTING, BUYING AND SELLING A PIANO SERVICE BUSINESS.

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©2017 • Piano Technicians Guild

CAUT Forum

Intermediate/Advanced

Wednesday 1:30 - 3:00 p.m.

Room: Jefferson/Knickerbocker


CAUT Forum

Lucy Urlacher urlacherl@missouri.edu

Join us as we discuss a variety of issues relevant to college and university technicians. We will have a list of topics to start the session, but anyone can bring up anything they would like the group to discuss.


Instructor Bio:

Lucy Urlacher is the piano technician at the University of Missouri in Columbia. She has been in this position since 2008.

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©2017 • Piano Technicians Guild

Making Simple But Very Useful Jigs and Tools.

Everyone

Wednesday 10:30 a.m. - Noon

Room: Jefferson/Knickerbocker


Making Simple But Very Useful Jigs and Tools.

Francisco(Paco)Morales Font pacopianospr@hotmail.com

Learn how to make your own jigs and tools. They may be simple and cheap to create, but you'll be surprised to see how useful they'll be for piano regulation and maintenance.


Instructor Bio:

My name is Francisco Morales Font., RPT, better knew by Paco. I'm a son of the Pearl of The Caribbean , Puerto Rico. I have a B.A in Music Education from the Inter American University of PR and Diplomat in Piano Technology from The Chicago School of Piano Technology. I'm member of The Piano Technicians Guild from 1992. been the 1st Puertorrican to obtain the Registered Piano Technician Certification. I've participated of seminar from The Yamaha Little Red School House, Renner Academy and others.

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©2017 • Piano Technicians Guild

Upright Dampers - Friend or Foe?

Advanced

Friday 8:00 a.m. - Noon

Room: New York Central


Upright Dampers - Friend or Foe?

Mike Carraher; Keith Bowman bowmanpiano@comcast.net

What will ruin an otherwise perfect action regulation? Poor damper work. Learn the real secret to achieving performance level action regulation. Join Keith and Mike for this comprehensive class that includes minimum regulation requirements, the damper drive train, tool demos, and diagnosing and correcting damping problems. We'll also cover felt replacement, underlever reconditioning, and trap work as time permits.


Instructor Bio:

T. Michael Carraher, RPT South Central PA Chapter Mike has been a member of PTG since 1979 and an examiner for the RPT exams since 1981. He also designed the first repair jigs for the technical exam and still participates in their construction. For over 20 years Mike has taught various tuning and regulation classes at the local, regional and Institute levels, and Mike has owned and operated Carraher Piano Service in Elizabethtown PA for over 30 years. He produces and fixtures for the Renner USA Academy, and is a technical consultant for Hailun USA.

Keith A Bowman, RPT South Central PA Chapter Keith has a broad background in woodworking spanning nearly 40 years. His interest in piano technology began in 1979 leading to an apprenticeship and eventual management position in a piano shop that offered service and restoration of pianos, players, reed organs and harpsichords. Keith has been a PTG member since 1982. Institute instructor, former maker of the Golden Hammer Award. He originated a full product line of tuning and voicing tools, and shop fixtures for Renner USA, and is a senior technical consultant for Hailun USA.


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©2017 • Piano Technicians Guild

Everyone

Wednesday 3:45 - 5:15 p.m.

Room: Jefferson/Knickerbocker


Building a CAUT Program

Daniel M. Sponenburg dsponenburg@yahoo.com

Want to know what "buttons" to push to get funding for supplies, tools, etc. for your program? You'll also learn how to set priorities for the institution and people you serve. Recommended for technicians who work with, or are interested in working with, college/conservatory music programs.


Instructor Bio:

Daniel M Sponenburg RPT with over 50 years of tuning experiences. He maintains a private tuning practice with over 1500 clients. He is the Concert Technician at Kutztown University in Pennsylvania, an All Steinway School. Daniel Sings as a cantor in an Orthodox Catholic Church and is a pianist charitable events and civic clubs.


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©2017 • Piano Technicians Guild

Rebuilder's Grabbag

Intermediate/Advanced

Wednesday 8:00 a.m. - 9:30 a.m.

Room: Grand C


Rebuilder's Grabbag

David Hughes, RPT davidghughesrpt@comcast.net

This 90-minute potpourri will cover a myriad of topics for rebuilders of all experience levels including plate refinishing, plate fasteners, bridge layout, damper action installation, hammer weight, keyboard touch weight and more. Feel free to introduce other topics from the floor as well. Dave will provide a series of slides and accompanying pontification just for you.


Instructor Bio:

David Hughes

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©2017 • Piano Technicians Guild

Rebuilder's Grabbag

Intermediate/Advanced

Wednesday 1:30 - 3:00 p.m.

Room: Grand C


Rebuilder's Grabbag

David Hughes, RPT davidghughesrpt@comcast.net

This 90-minute potpourri will cover a myriad of topics for rebuilders of all experience levels including plate refinishing, plate fasteners, bridge layout, damper action installation, hammer weight, keyboard touch weight and more. Feel free to introduce other topics from the floor as well. Dave will provide a series of slides and accompanying pontification just for you.


Instructor Bio:

David Hughes

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©2017 • Piano Technicians Guild

How Tools Work

Everyone

Thursday 10:30 a.m. - Noon

Room: Wabash Cannonball


How Tools Work

John Dewey jdent@hughes.net

Discover the basics of how the rules of leverage and motion affect how tools work. You'll learn about ±rule of thumbε formulas that will help you decide what tool to use. The ideas you hear will help you think about how the tools you use work and how you can use them more efficiently.


Instructor Bio:

I farmed full time and did part time piano rebuilding from 1962 until 1995 when I changed to full time piano work. I have been a PTG member (allied tradesman, associate, etc.) since 1970. I rebuild Steinway action frames, do Piano Disc installation and service, upright rebuilding, pneumatic player rebuilding, and reed organ rebuilding. I do not tune.

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©2017 • Piano Technicians Guild

Steinway Action Frame Observations

Everyone

Saturday 1:30 -2: 10 & 2:20 - 3:00 p.m.

Room: Conductor


Steinway Action Frame Observations

John Dewey jdent@hughes.net

You'll hear about some of the details and eccentricities of Steinway action frames John has observed in the course of rebuilding several hundred Steinway action frames. Examples include pianos dating from the 1880's through present day. We'll talk about differences in bracket profile, action spread and vertical differential, screw size and shape, and much more.


Instructor Bio:

I farmed full time and did part time piano rebuilding from 1962 until 1995 when I changed to full time piano work. I have been a PTG member (allied tradesman, associate, etc.) since 1970. I rebuild Steinway action frames, do Piano Disc installation and service, upright rebuilding, pneumatic player rebuilding, and reed organ rebuilding. I do not tune.

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©2017 • Piano Technicians Guild

Heavy Hammers? How Do You Know?

Everyone

Wednesday 10:30 a.m. - Noon

Room: Frisco


Heavy Hammers? How Do You Know?

Nick Gravagne Nick Gravagne

A customer calls complaining about an action that is either too heavy or too light. Do you have a simple procedure (checklist) that you can perform in the home? Is the problem friction, geometry, or hammers that are either too heavy or too light? Join us and find out what you can do to diagnose the problem.


Instructor Bio:

Nick Gravagne, RPT Nick Gravagne has been a prolific writer for the Piano Technicians Journal, as well as a frequent teacher at P.T.G. National and State Conventions, and many regional seminars and technicals nationwide. A technician since 1973, and an RPT since 1975, much of Nick's business currently revolves around rebuilding and soundboard manufacture for the trade as well as grand action design and evaluation. He had been active in concert prep and maintenance of fine grand pianos. Nick has also served as the Technical Service Manager for Kawai America Pianos. His credentials and awards include a BA from William Paterson University, an AST in Mechanical Engineering, and the PTG Member of Note Award and has recently received the Hall of Fame Award at the Annual Convention in Seattle.

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©2017 • Piano Technicians Guild

Working With Vertical & Grand Dampers

Everyone

Wednesday 10:30 a.m. - 3 p.m.

Room: Burlington Route


Working With Vertical & Grand Dampers

Richard Bittner richardbittner@thepianoplace.com

Don't miss this opportunity! The presenter discloses his secrets for working with vertical and grand dampers to stop them from ringing and improve the overall sound of the piano.


Instructor Bio:

Professional Instructor with 22 years experience offering an Apprentice program at his piano store and shop teaching tuning, repair and regulating.

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©2017 • Piano Technicians Guild

Heavy Hammers? How Do You Know?

Everyone

Friday 1:30 - 3:00 p.m.

Room: Frisco


Heavy Hammers? How Do You Know?

Nick Gravagne Nick Gravagne

A customer calls complaining about an action that is either too heavy or too light. Do you have a simple procedure (checklist) that you can perform in the home? Is the problem friction, geometry, or hammers that are either too heavy or too light? Join us and find out what you can do to diagnose the problem.


Instructor Bio:

Nick Gravagne, RPT Nick Gravagne has been a prolific writer for the Piano Technicians Journal, as well as a frequent teacher at P.T.G. National and State Conventions, and many regional seminars and technicals nationwide. A technician since 1973, and an RPT since 1975, much of Nick's business currently revolves around rebuilding and soundboard manufacture for the trade as well as grand action design and evaluation. He had been active in concert prep and maintenance of fine grand pianos. Nick has also served as the Technical Service Manager for Kawai America Pianos. His credentials and awards include a BA from William Paterson University, an AST in Mechanical Engineering, and the PTG Member of Note Award and has recently received the Hall of Fame Award at the Annual Convention in Seattle.

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©2017 • Piano Technicians Guild

Grand Action In-Home Analysis

Intermediate/Advanced

Thursday 1:30 - 5:15 p.m.

Room: Grand A


Grand Action In-Home Analysis

Nick Gravagne and Rick Baldassin gravagnegang@att.net

Taking the action back to the shop? Have you taken all the necessary measurements and notated observations at the piano such as the keybed to string height? Attendees will receive a complete check list and a PowerPoint file to take home. We'll also cover how to set things up for efficiency at the workbench. Learn how to let the action inform you as well as grasp what is the bottom line on action ratios.


Instructor Bio:

Nick Gravagne

Rick Baldassin received his education and piano technology training from Brigham Young University. He is the author of the book On Pitch, which was recently re-published. Rick served as the Tuning Editor for the Journal from 1987 to 1991. His teaching has taken him to piano factories and conventions throughout the United States, Canada, Europe, Russia, Korea and Australia. Rick has served as the Concert Technician for the Utah Symphony for over 20 years, and has been the Teaching and Technical Consultant for Renner since 1989. He has been trained in the concert and artist programs of Fazioli, Steinway and Yamaha, and has been a consultant to the Falcone, Mason & Hamlin, and Pramberger Piano Companies. Rick also serves as the Technical Support Director for Fazioli in North America. He is a Member of Note, Jim Burton, and Hall of Fame award winner. Rick and his wife Cindy currently operate Baldassin Pianos, a full-line rebuilding and retail showroom located in Salt Lake City.


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Zen and the Art of Concert Prep

Intermediate/Advanced

Friday 10:30 a.m. - Noon

Room: Midway I & II


Zen and the Art of Concert Prep

Steve Brady, RPT steve@stevebradypiano.com

Drawing on material from the book Under the Lid, this class looks at the human side of concert work and explores the subtle psychological relationship between the technician and the concert artist from the perspective of the Zen artist.


Instructor Bio:

PTG Hall of Fame member and Golden Hammer recipient Steve Brady served as editor of the Piano Technicians Journal for six years, head piano technician at the University of Washington for 25 years, and at the Aspen Music Festival for five summers. In 1999 PTG published his book, A Piano Technician's Guide to Field Repairs. His book, Under the Lid: The Art and Craft of the Concert Piano Technician, appeared in 2008.

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First Do No Harm

Everyone

Saturday 3:45 - 5:15 p.m.

Room: Missouri Pacific


First Do No Harm

Steve Brady, RPT, Carl Lieberman, RPT steve@stevebradypiano.com

We'll take a look at the ways in which piano technicians unintentionally tend to damage the pianos they work on, and how they sometimes hurt their own bodies. Includes suggestions for preventing and reversing the damage.


Instructor Bio:

PTG Hall of Fame member and Golden Hammer recipient Steve Brady served as editor of the Piano Technicians Journal for six years, head piano technician at the University of Washington for 25 years, and at the Aspen Music Festival for five summers. In 1999 PTG published his book, A Piano Technician's Guide to Field Repairs. His book, Under the Lid: The Art and Craft of the Concert Piano Technician, appeared in 2008.

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Introduction to the Technical Exam

Beginner

Wednesday 5:30 - 7:00 p.m.

Room: Burlington Route


Introduction to the Technical Exam

Dave Davis, RPT & Ann Fell, RPT dave@davispiano.com

We will walk through the Technical Exam and its requirements. There will be examples of exam equipment, models, and jigs such as one would find on the test. Come find out how to prepare for the exam, what tools and supplies you will need to bring to the exam site, and what examinees are entitled to know before, during and after the examination. Learn ways to best utilize your time, improve efficiency, and cope with exam anxiety and other skills and strategies you need to successfully tackle the exam and in your daily field work. There will be plenty of time for Q&A. For PTG members only.


Instructor Bio:

Dave Davis is a full service piano technician in Seattle, Wa. He enjoys working with PTG on local, regional and national levels. Dave has worked with the Technical Exam and exam preparation for over 10 years.

Ann Fell is an independent piano technician in south-central Kansas serving clients in a four-county area. She has been an instructor and a technical examiner for PTG since 2005.


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Basic Tuning Theory

Everyone

Wednesday 8:00 - 9:30 a.m.

Room: Illinois Central


Basic Tuning Theory

James B. (Jim) Geiger tunerjimg@yahooo.com

We'll investigate the vibrating string, partials (overtones), coincident partials, musical scale, intervals, ratios, temperament, beats, different kinds of octaves, inharmonicity, the turnover and other factors that affect tuning. Question and comments are encouraged.


Instructor Bio:

1956 Graduated from Department of Piano Technology, Cincinnati Conservatory of Music-- 1970 joined Piano Technicians Guild--1985 to 1995 taught piano technology at Houston Community College--20000 to 2008 piano technician at Morehead State University--Kimball warrantee rep for 10 years--attended 40 conventions and many seminars, piano mover for 19 conventions, instructor of various classes for many conventions, seminars and chapter meetings--R.V.P., various Guild committees, Foundation director emeritus--Baldwin, Yamaha, Kimball and Steinway schools.

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Basic Tuning Theory

Everyone

Thursday 10:30 a.m. - Noon

Room: Illinois Central


Basic Tuning Theory

James B. (Jim) Geiger tunerjimg@yahooo.com

We'll investigate the vibrating string, partials (overtones), coincident partials, musical scale, intervals, ratios, temperament, beats, different kinds of octaves, inharmonicity, the turnover and other factors that affect tuning. Question and comments are encouraged.


Instructor Bio:

1956 Graduated from Department of Piano Technology, Cincinnati Conservatory of Music-- 1970 joined Piano Technicians Guild--1985 to 1995 taught piano technology at Houston Community College--20000 to 2008 piano technician at Morehead State University--Kimball warrantee rep for 10 years--attended 40 conventions and many seminars, piano mover for 19 conventions, instructor of various classes for many conventions, seminars and chapter meetings--R.V.P., various Guild committees, Foundation director emeritus--Baldwin, Yamaha, Kimball and Steinway schools.

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Upright Caster Repair

Everyone

Saturday 1:30 -2: 10 & 2:20 - 3:00 p.m.

Room: Midway I & II


Upright Caster Repair

James B. (Jim) Geiger tunerjimg@yahoo.com

We all know how good casters make it easier and safer to move the piano while also protecting carpets and floors. This class helps you learn about what causes upright casters to become damaged and how to repair and prevent that damage


Instructor Bio:

1956 Graduated from Department of Piano Technology, Cincinnati Conservatory of Music-- 1970 joined Piano Technicians Guild--1985 to 1995 taught piano technology at Houston Community College--20000 to 2008 piano technician at Morehead State University--Kimball warrantee rep for 10 years--attended 40 conventions and many seminars, piano mover for 19 conventions, instructor of various classes for many conventions, seminars and chapter meetings--R.V.P., various Guild committees, Foundation director emeritus--Baldwin, Yamaha, Kimball and Steinway schools.

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©2017 • Piano Technicians Guild

Technical Examiner Requirements and Training

Advanced

Thursday 5:30 - 7:00 p.m.

Room: Tech Exam Room #1225


Technical Examiner Requirements and Training

Dave Davis, RPT dave@davispiano.com

Supervising examiners on Technical Exams must be certified as TECs (Technical Examiner, Certified) in order for the exam to be valid. We'll discuss the certification requirements, demonstrate exam equipment, and analyze the skills and attitudes required of a competent examiner, and talk about common exam problems and issues. All RPTs with an interest in Technical testing, TECs with questions, TEC trainees and RPTs just thinking about getting involved in testing are invited to attend. For RPT members only.


Instructor Bio:

Dave Davis is a full service piano technician in Seattle, Wa. He enjoys working with PTG on local, regional and national levels. Dave has worked with the Technical Exam and exam preparation for over 10 years.

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Room:



Instructor Bio:


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Working With Vertical & Grand Dampers

Everyone

Saturday 10:30 a.m. - 3 p.m.

Room: Burlington Route


Working With Vertical & Grand Dampers

Richard Bittner richardbittner@thepianoplace.com

Don't miss this opportunity! The presenter discloses his secrets for working with vertical and grand dampers to stop them from ringing and improve the overall sound of the piano.


Instructor Bio:

Professional Instructor with 22 years experience offering an Apprentice program at his piano store and shop teaching tuning, repair and regulating.

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©2017 • Piano Technicians Guild

Yamaha ENSPIRE and TransAcoustic Pianos

Everyone

Wednesday 8:00 - 9:30 a.m.

Room: Midway III


Yamaha ENSPIRE and TransAcoustic Pianos

David Durben & Ryan Ellison

The new Yamaha ENSPIRE Disklavier is the only fully-integrated and most accurate TransAcoustic Piano - a new way for piano players to emotionally connect with their piano. In this class, we will show you these unbelievable Yamaha acoustic hybrid pianos and give you the information you need to service these instruments. Yamaha believes these hybrid pianos are the acoustic pianos of the future. As a technician you need to know how to maintain and service these incredible instruments. Service of these instruments is easy if you learn what we will be teaching in this fun ±looking into the futureε class.


Instructor Bio:


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Yamaha ENSPIRE and TransAcoustic Pianos

Everyone

Wednesday 10:30 a.m. - Noon

Room: Midway III


Yamaha ENSPIRE and TransAcoustic Pianos

David Durben & Ryan Ellison

The new Yamaha ENSPIRE Disklavier is the only fully-integrated and most accurate TransAcoustic Piano - a new way for piano players to emotionally connect with their piano. In this class, we will show you these unbelievable Yamaha acoustic hybrid pianos and give you the information you need to service these instruments. Yamaha believes these hybrid pianos are the acoustic pianos of the future. As a technician you need to know how to maintain and service these incredible instruments. Service of these instruments is easy if you learn what we will be teaching in this fun ±looking into the futureε class.


Instructor Bio:


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A Baker's Dozen of Basic Mistakes Beginners Make

Everyone

Friday 8:00 - 9:30 a.m.

Room: Conductor


A Baker's Dozen of Basic Mistakes Beginners Make

Randi Potter, RPT, ARPT randy@pianotuning.com

New tuners wonder what issues and repairs they will see when they start tuning for clients in homes. We will go through a Baker's Dozen of them; what they look like, sound like, act like, how to diagnose them quickly, and how to fix them right the first time. Included will be sluggish and loose key and action parts, string and pedal issues, and hard-to-find squeaks, clicks, clunks and swishes.


Instructor Bio:

Randi has been tuning for over 40 years, and teaching for almost that long. She has trained with major factories (and some minor ones) in the US, Europe and Asia, and serves clients in homes, schools, churches and on the concert stage. Her specialty is high level tuning and regulating. (50 works exactly, a record for me.)

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a Baker's Dozen of Basic Mistakes Beginners Make

Everyone

Saturday 3:45 - 5:15 p.m.

Room: Conductor


a Baker's Dozen of Basic Mistakes Beginners Make

Randi Potter, RPT, ARPT randy@pianotuning.com

New tuners wonder what issues and repairs they will see when they start tuning for clients in homes. We will go through a Baker's Dozen of them; what they look like, sound like, act like, how to diagnose them quickly, and how to fix them right the first time. Included will be sluggish and loose key and action parts, string and pedal issues, and hard-to-find squeaks, clicks, clunks and swishes.


Instructor Bio:

Randi has been tuning for over 40 years, and teaching for almost that long. She has trained with major factories (and some minor ones) in the US, Europe and Asia, and serves clients in homes, schools, churches and on the concert stage. Her specialty is high level tuning and regulating. (50 works exactly, a record for me.)

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Repairing Veneer Damage

Everyone

Thursday 1:30 - 5:15 p.m.

Room: Midway III


Repairing Veneer Damage

Don Williams artisan_dcw@msn.com

See a demonstration of the method Mr. Williams uses to make veneer repairs when the damage is irregularly shaped and the repair must be unobtrusive.


Instructor Bio:

Furniture and decorative arts conservator with 40+ years experience including almost 30 years as Senior Furniture Conservator of the Smithsonian Institution; author of several books and dozens of articleson related subjects.

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Introduction to Conservation Principles

Everyone

Friday 8:00 - 9:30 a.m.

Room: Midway I & II


Introduction to Conservation Principles

Don Williams artisan_dcw@msn.com

Learn more about the principles of artifact preservation and conservation. You'll see examples from previous projects as didactic touchstones.


Instructor Bio:

Furniture and decorative arts conservator with 40+ years experience including almost 30 years as Senior Furniture Conservator of the Smithsonian Institution; author of several books and dozens of articleson related subjects.

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The HO Studley Tool Cabinet and Workbench

Everyone

Thursday 8:00 - 9:30 a.m.

Room: Regency A, B, C


The HO Studley Tool Cabinet and Workbench

Don Williams artisan_dcw@msn.com

Our General Session features Don Williams, a noted conservator, educator, scholar and author. His presentation will focus on his four years of photographing and writing the book Virtuoso: The Tool Cabinet and Workbench of Henry O. Studley. In a space of just 10" x 39" x 19-1/2", H.O. Studley managed to arrange - with perfection - more than 250 of his tools into a dovetailed mahogany cabinet that has captivated tens of thousands of woodworkers - and piano technicians - since it was first unveiled in 1988 on the back cover of Fine Woodworking. Mr. Williams will also be presenting classes in veneer repair and museum conservation.


Instructor Bio:

Furniture and decorative arts conservator with 40+ years experience including almost 30 years as Senior Furniture Conservator of the Smithsonian Institution; author of several books and dozens of articleson related subjects.

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Love That Bluthner!

Everyone

Wednesday 8:00 - 9:30 a.m.

Room: Midway I & II


Love That Bluthner!

James Reeder, RPT jmr@bluthnerusa.com

Discover the Bluthner piano as we examine specific construction techniques and materials, and action regulation points, and voicing techniques. You'll learn how to prepare for a concert and how to satisfy the concert pianist requests. WeYou'll also take a look at the Bluthner Patent action, a survey of old to current production instruments and what is up and coming with Bluthner instrument production.


Instructor Bio:

James Reeder, RPT Concert specialist Managing capacity Bluthner USA, LLC Owner-Operator: Reeder Pianos, Inc. A First rate Piano Sales & Restoration Center, 5660 W Grand River Ave, Lansing, MI 48906 40 years experience

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Love That Bluthner!

Everyone

Wednesday 10:30 a.m. - Noon

Room: Midway I & II


Love That Bluthner!

James Reeder, RPT jmr@bluthnerusa.com

Discover the Bluthner piano as we examine specific construction techniques and materials, and action regulation points, and voicing techniques. You'll learn how to prepare for a concert and how to satisfy the concert pianist requests. WeYou'll also take a look at the Bluthner Patent action, a survey of old to current production instruments and what is up and coming with Bluthner instrument production.


Instructor Bio:

James Reeder, RPT Concert specialist Managing capacity Bluthner USA, LLC Owner-Operator: Reeder Pianos, Inc. A First rate Piano Sales & Restoration Center, 5660 W Grand River Ave, Lansing, MI 48906 40 years experience

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The Art of Piano Restoration

Everyone

Wednesday 1:30 - 3:00 p.m.

Room: Pegram Room


The Art of Piano Restoration

Shawn Hoar shawnspiano@comcast.net

Explore Shawn's shop as he shares 35 years of custom tools and technology. You'll learn more about fitting the soundboard and pinblock with routers, and stretcher removal, rebuilding and replacement. You'll discuss fitting the plate and his unique approach to setting acoustical dowel . The visual tour also includes Shawn's custom piano paint room and shop set up.


Instructor Bio:

Shawn has been in the piano industry for close to 40 years, and has been teaching at the PTG for over 20 years. He is nationally known for his unique technology and passion for pianos. He is a sounboard maker and master woodworker.

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Tone Building: From the Anechoic Chamber to the Bandaid Drawer

Everyone

Saturday 8:00 a.m. - Noon

Room: Grand C


Tone Building: From the Anechoic Chamber to the Bandaid Drawer

Jim Busby & Vince Mrykalo busby@cut.net

Is there anything that doesn't affect piano tone? Using information from spectrum analysis studies at BYU, we'll see how regulation, string prepping, and other things not considered "voicing" actually contribute to tone more than we think. Beginning to more advanced voicing techniques will be discussed.


Instructor Bio:

Jim Busby worked as a concert technician at Brigham Young University for 13 years, and continues at Snow College in Ephraim, Utah where he has worked for 27 years. He has also attended every manufacturer's week-long seminar that is offered in the U.S. and is an avid student of piano technology.

I have been a piano technician for 44 years, 41 years as a member of the PTG, and a university technician for 28 years. I've been through the Baldwin, Steinway, Wessell, Nickel & Gross and Shigeru factory trainings. I received the Member of Note in 2006. I am currently the staff piano technician at the University of Kansas.


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Woods of the Piano

Everyone

Wednesday 3:45 - 5:15 p.m.

Room: Pegram Room


Woods of the Piano

Shawn Hoar shawnspiano@comcast.net

Take a guided tour through a visual presentation of how pianos are made and the material differences involved. Explore one hundred and thirty years of piano making as we see how piano making formulas grew out of materials that were available. Shawn shares tools, technology and materials used in the art of piano making and restoration.


Instructor Bio:

Shawn has been in the piano industry for close to 40 years, and has been teaching at the PTG for over 20 years. He is nationally known for his unique technology and passion for pianos. He is a sounboard maker and master woodworker.

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SERVICING THE PIANOFORCE SYSTEM

Beginner

Wednesday 3:45 - 5:15 p.m.

Room: Midway I & II


SERVICING THE PIANOFORCE SYSTEM

Mike Rooks mike.rooks@pianoforce.us

Learn the proper techniques to service the Pianoforce Player System. Class members will learn how to evaluate the system's performance and make corrective steps to insure the best possible performance from the system. In addition, class members will delve into the intricacies of the system and how to analyze malfunctions and their proper remedies. Class attendees will receive a small service kit to take with them.


Instructor Bio:

Piano Technician for 48 years. Electronic player piano technician for 38 years. I started with the Pianocorder system in 1978 and have installed Pianomation and Piano Disc pianos. In November of 2005, I became the National Service Manager for the Pianoforce system. In January of 2011, I became the National Manager of Pianoforce Inc. (USA)

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Calculating Piano Actions

Everyone

Thursday 10:30 a.m. - 3:00 p.m.

Room: Grand C


Calculating Piano Actions

Gunther W. Schaible GSR schaiblelb@t-online.de

Find out how to calculate the levers of different upright and grand actions. We'll also look for ways to improve the touch feeling. Gunther Schaible lives in Germany and is the current president of Europiano.


Instructor Bio:

born 05.06.1954 education as piano maker at Piano Fischer 9/1973 - 1/1977 exam 1/1977 Bechstein Berlin from 2/1977 - 10/1983 (manufactoring grands) master class in Ludwigsburg 1981 master exam 7/1982 since 11/1983 teacher in the professional school for musik instrument makers in Ludwigsburg since 1984 member of the BDK board since 3/2016 president of Europiano

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Calculating Piano Actions

Everyone

Friday 8:00 a.m. - Noon

Room: Grand C


Calculating Piano Actions

Gunther W. Schaible GSR schaiblelb@t-online.de

Find out how to calculate the levers of different upright and grand actions. We'll also look for ways to improve the touch feeling. Gunther Schaible lives in Germany and is the current president of Europiano.


Instructor Bio:

born 05.06.1954 education as piano maker at Piano Fischer 9/1973 - 1/1977 exam 1/1977 Bechstein Berlin from 2/1977 - 10/1983 (manufactoring grands) master class in Ludwigsburg 1981 master exam 7/1982 since 11/1983 teacher in the professional school for musik instrument makers in Ludwigsburg since 1984 member of the BDK board since 3/2016 president of Europiano

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©2017 • Piano Technicians Guild

Pitch Perception & Tuning

Everyone

Friday 1:30 - 5:15 p.m.

Room: Grand C


Pitch Perception & Tuning

Ken Forrest ken@forrestune.fsnet.co.uk

The ear's sense of pitch runs roughly close to frequency, but not exactly. Some tuning customers can challenge your tuning - particularly singers and string players - and this class attempts to help you to understand the issues and be confident in responding to the customer.


Instructor Bio:

I started in the Piano trade in 1975 at the London College of Furniture. After a period at William Danemann's factory, I have been a freelance technician and also tutor at the London College of Furniture and at Leeds College of Music (MIT).

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Pitch Perception & Tuning

Everyone

Saturday 1:30 - 5:15 p.m.

Room: Grand C


Pitch Perception & Tuning

Ken Forrest ken@forrestune.fsnet.co.uk

The ear's sense of pitch runs roughly close to frequency, but not exactly. Some tuning customers can challenge your tuning - particularly singers and string players - and this class attempts to help you to understand the issues and be confident in responding to the customer.


Instructor Bio:

I started in the Piano trade in 1975 at the London College of Furniture. After a period at William Danemann's factory, I have been a freelance technician and also tutor at the London College of Furniture and at Leeds College of Music (MIT).

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©2017 • Piano Technicians Guild

Where Does that Sound Come From?

Everyone

Wednesday 1:30 - 5:15 p.m.

Room: Midway III


Where Does that Sound Come From?

Ace Ugai and David Durben ddurben@yamaha.com

In this class we will demonstrate how regulation and tuning have a direct effect on tone quality and ±voicingε. We intend to show the students how to lay the foundation for good tone quality and how they can build on that with confidence in a good and predictable result.


Instructor Bio:


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Room:



Instructor Bio:


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Room:



Instructor Bio:

Products and tools used in finish repair will be demonstrated. I will have a hand-out.

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Room:



Instructor Bio:

Soup to nuts demonstrations of all aspects of the subject.

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©2017 • Piano Technicians Guild

The Break

Intermediate/Advanced

Saturday 8:00 a.m. - Noon

Room: New York Central


The Break

Delwin D Fandrich ddfandrich@gmail.com

The bass-to-tenor transition is a timbral - or voicing - problem in many pianos. This class examines the many causes of these problems, graphically illustrates what is happening to the sound envelope and then


Instructor Bio:

Over five decades Fandrich has worked as a piano tuner, rebuilder, designer and builder. He has served as principle design and technical consultant with pianomakers worldwide. He has taught classes and seminars around the world, and authored numerous technical articles in the PTG Journal.

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©2017 • Piano Technicians Guild

How Hammers Work

Intermediate/Advanced

Saturday 1:30 - 5:15 p.m.

Room: New York Central


How Hammers Work

Delwin D Fandrich ddfandrich@gmail.com

This class concentrates on how piano hammers are designed, how they are made and how they work. Voicing techniques that work well for one type of hammer do not necessarily work well with another. In this class we delve into the mysteries of what happens when the hammer strikes the strings.


Instructor Bio:

Over five decades Fandrich has worked as a piano tuner, rebuilder, designer and builder. He has served as principle design and technical consultant with pianomakers worldwide. He has taught classes and seminars around the world, and authored numerous technical articles in the PTG Journal.

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Tuning Examiner and Assistant Training

Advanced

Wednesday 5:30 - 7:00 p.m.

Room: Missouri Pacific


Tuning Examiner and Assistant Training

Atsundo Aikawa LSMusic@earthlink.net

Administering or helping Tuning Exam is one of the best ways to horn your knowledges and skills of tuning. In this class, requirements and procedures to become a Certified Tuning Examiner, tips and pitfalls of giving an exam, aural verification, handling difficult situations, and new 3-Part procedures, will be discussed.


Instructor Bio:

Joined PTG in 1999. Became RPT in 2002. Served as CTE since 2008, as TEC since 2010. Have given classes at chapter meetings, Exam Prep Seminar, and Conventions. Working as an independent field technician since 1994, serving wide range of clientele from home to major university.

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©2017 • Piano Technicians Guild

Practical Tuning; Tips for Home and Shop

Everyone

Wednesday 3:45 - 5:15 p.m.

Room: Missouri Pacific


Practical Tuning; Tips for Home and Shop

Jeffrey T. Hickey, RPT tunerjeff440@aol.com

Discover how to approach the in-home service call (always tighten the bench!). You'll hear tips and solutions to everyday issues in trapwork and pedal repairs. Learn more about replacing spring cords in Schwander actions and repairing stripped screws. This class will Aalso includes a host of tips withand slides showing practical ways to solve home and shop issues along with tuning tips from a 20-year CTE. Practical tuning. Really.


Instructor Bio:

Tuning since 1977, former Institute Director (2010 Las Vegas), qualified as both CTE and TEC, working for dealerships throughout his career. Speciality is really in-home service. An RVP, chapter president, newsletter editor, frequent contributor to the Journal. Kinda useful to have around...

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©2017 • Piano Technicians Guild

Increase Your Income by 20% or More!

Everyone

Friday 10:30 a.m. - Noon

Room: Conductor


Increase Your Income by 20% or More!

Ed Tomlinson calkeyboards@gmail.com

Learn how you can increase your income without adding more tunings or appointments. Work smarter, more efficiently, and offer more goods and services that will generate more income in the coming year. See how the


Instructor Bio:

Studied with Bill Garlick in 1980's. Completed Little Red Schoolhouse thru Yamaha concert prep training. Visited piano factories around the world and restored 52 pianos in Africa. I premiered CA glue as a solution for failing pinblocks. I own a full line music store with 40 employees in California.

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©2017 • Piano Technicians Guild

Voicing to the Max!

Intermediate

Friday 1:30 - 5:15 p.m.

Room: Regency B


Voicing to the Max!

Don Mannino RPT KawaiDon@live.com

Finding the optimum tone for a fine grand piano and for the piano owner/type of use can be a challenge. Getting the best sound from each piano can also be a challenge! In this class Don explores t+N1:R2he full scope of voicing a fine grand piano: pPreparation of the piano, regulation for tone, and finally the full gamut of voicing the hammers themselves to produce the type of tone desired for that piano and that location. If you've heard beautiful well-prepared pianos before and wondered what the process is to get that special tone out of the instrument, don't miss this class!


Instructor Bio:

Don began working with pianos in 1979 as an independent piano technician in the San Diego area. After coming to work for Kawai Pianos in 1995 as the manager of tech support, he now serves as the Director of Field Services for Kawai America. Don and his wife Patty are the editors of the Southern California Combined PTG newsletter. In 2010 he was certified in Japan as a Kawai "Master Piano Artisan" (or MPA), the highest level of technician for the Kawai company. In 2013 Mr. Mannino was inducted into the PTG Hall of Fame.

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©2017 • Piano Technicians Guild

Preparation of New Grand Pianos: Making a Difference Dealers will Pay For!

Advanced

Saturday 3:45 - 5:15 p.m.

Room: Regency B


Preparation of New Grand Pianos: Making a Difference Dealers will Pay For!

Don Mannino RPT KawaiDon@live.com

This seminar provides practical guidelines and demonstration for preparing new grand pianos in the dealer showroom. With a goal of spending 4 to 6 hours maximum on the piano, we'll cover evaluation of the piano, prioritizing what work can be done in the time allowed, and making sure you give the dealer the most bang for the buck. In addition to technical aspects of dealer work, we'll discuss working with dealers so that they will learn to value the results of the preparation.


Instructor Bio:

Don began working with pianos in 1979 as an independent piano technician in the San Diego area. After coming to work for Kawai Pianos in 1995 as the manager of tech support, he now serves as the Director of Field Services for Kawai America. Don and his wife Patty are the editors of the Southern California Combined PTG newsletter. In 2010 he was certified in Japan as a Kawai "Master Piano Artisan" (or MPA), the highest level of technician for the Kawai company. In 2013 Mr. Mannino was inducted into the PTG Hall of Fame.

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©2017 • Piano Technicians Guild

Practical Touchweight

Everyone

Friday 3:45 - 5:15 p.m.

Room: Midway III


Practical Touchweight

Melanie Brooks; John Gallen melanie.brooksltd@gmail.com

Using practical terms and methods, the instructors will discuss how to take and interpret touchweight measurements that allow you to diagnose root causes of problem actions and give you better language to explain to and meet the needs of our clients. See how a small amount of effort can considerably improve the end product in grand hammers and action parts replacement.


Instructor Bio:

Melanie Brooks - Brooks LTD

John is a member of the CT chapter, Production Supervisor at Brooks Ltd, and treasurer for three non-profits. He has been in the tax preparation business over 20yrs and the piano business for over 30yrs. He has had articles published in the Journal, and taught tax and action classes in CT,GA,MA,MI,MO,NV,PA,RI,SC,VA&VT.


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©2017 • Piano Technicians Guild

Practical Touchweight

Everyone

Saturday 3:45 - 5:15 p.m.

Room: Midway III


Practical Touchweight

Melanie Brooks; John Gallen melanie.brooksltd@gmail.com

Using practical terms and methods, the instructors will discuss how to take and interpret touchweight measurements that allow you to diagnose root causes of problem actions and give you better language to explain to and meet the needs of our clients. See how a small amount of effort can considerably improve the end product in grand hammers and action parts replacement.


Instructor Bio:

Melanie Brooks - Brooks LTD

John is a member of the CT chapter, Production Supervisor at Brooks Ltd, and treasurer for three non-profits. He has been in the tax preparation business over 20yrs and the piano business for over 30yrs. He has had articles published in the Journal, and taught tax and action classes in CT,GA,MA,MI,MO,NV,PA,RI,SC,VA&VT.


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©2017 • Piano Technicians Guild

Business Savvy Professionals

Everyone

Saturday 8 - 9:30 a.m.

Room: Illinois Central


Business Savvy Professionals

Melanie Brooks melanie.brooksltd@gmail.com

Defining practical strategies to make savvy business decisions will help you realize your goals. Focusing only on technical skills, we often lose sight of the costs of doing business. Join in a group discussion as we define what your time is really worth and how to build a road map to a successful business plan.


Instructor Bio:

Melanie Brooks, Brooks LTD

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©2017 • Piano Technicians Guild

Aurally Troubleshooting the Midrange: An Organized Strategy

Everyone

Friday 8 - 9:30 a.m.

Room: Missouri Pacific


Aurally Troubleshooting the Midrange: An Organized Strategy

Mitch Kiel, RPT and Mary Kiel, RPT marykiel@comcast.net

A temperament sequence is only the first step in creating a good aural tuning. More important and challenging (but unfortunately more neglected), is the next step: refining your tuning by finding and fixing the errors inevitable in every first pass. Focusing on the midrange, we'll demonstrate a simple five step troubleshooting process that will help you stay organized and prioritized. Class handouts will include a Connected Interval Visualizer that graphically illustrates the all-important Big Picture _ how retuning a single note simultaneously affects the beat speeds of its 3rds, 4ths, 5ths and octaves. Aural tuning is mostly mental, so our goal is to help you learn to think like an experienced aural tuner _ and ultimately pass Part 1 of the RPT Tuning Exam, aurally tuning the midrange.


Instructor Bio:

Mitch and Mary have 50 years combined tuning experience. Mitch tuned aurally-only for 10 years, then got involved with ETDs, ETSC, and RCT. Mary is from the current generation that started with ETDs. Their different backgrounds, perspectives, and learning styles help them offer a teaching style with some fresh, new twists.

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©2017 • Piano Technicians Guild

Aurally Troubleshooting the Midrange: An Organized Strategy

Everyone

Saturday 8:00 a.m. - Noon

Room: Missouri Pacific


Aurally Troubleshooting the Midrange: An Organized Strategy

Mitch Kiel, RPT and Mary Kiel, RPT marykiel@comcast.net

A temperament sequence is only the first step in creating a good aural tuning. More important and challenging (but unfortunately more neglected), is the next step: refining your tuning by finding and fixing the errors inevitable in every first pass. Focusing on the midrange, we'll demonstrate a simple five step troubleshooting process that will help you stay organized and prioritized. Class handouts will include a Connected Interval Visualizer that graphically illustrates the all-important Big Picture _ how retuning a single note simultaneously affects the beat speeds of its 3rds, 4ths, 5ths and octaves. Aural tuning is mostly mental, so our goal is to help you learn to think like an experienced aural tuner _ and ultimately pass Part 1 of the RPT Tuning Exam, aurally tuning the midrange.


Instructor Bio:

Mitch and Mary have 50 years combined tuning experience. Mitch tuned aurally-only for 10 years, then got involved with ETDs, ETSC, and RCT. Mary is from the current generation that started with ETDs. Their different backgrounds, perspectives, and learning styles help them offer a teaching style with some fresh, new twists.

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©2017 • Piano Technicians Guild

Mock Exams: The Ultimate Tuning Exam Prep Tool

Everyone

Friday 10:30 a.m. - Noon

Room: Missouri Pacific


Mock Exams: The Ultimate Tuning Exam Prep Tool

Mitch Kiel, RPT and Mary Kiel, RPT marykiel@comcast.net

Aural tuning is in decline because ETDs have become so smart. Ironically, ETDs are also the best aural teaching tool you never knew you had. Mock Exams use the RPT Tuning Exam scoring program already included in most ETDs to provide you with a free, easy, and accurate way to score your aural practice tunings and track your (increasing!) aural tuning skills. In this class, you'll learn how to give yourself (or your student) a Mock Exam, hear the difference between the sound of a tuning that passes or fails the exam, aurally troubleshoot and repair points-off scoring errors, and reverse-engineer your score sheet's numbers to predict the sound of problem intervals.


Instructor Bio:

Mitch and Mary have 50 years combined tuning experience. Mitch tuned aurally-only for 10 years, then got involved with ETDs, ETSC, and RCT. Mary is from the current generation that started with ETDs. Their different backgrounds, perspectives, and learning styles help them offer a teaching style with some fresh, new twists.

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©2017 • Piano Technicians Guild

Mock Exams: The Ultimate Tuning Exam Prep Tool

Everyone

Saturday 10:30 a.m. - Noon

Room: Missouri Pacific


Mock Exams: The Ultimate Tuning Exam Prep Tool

Mitch Kiel, RPT and Mary Kiel, RPT marykiel@comcast.net

Aural tuning is in decline because ETDs have become so smart. Ironically, ETDs are also the best aural teaching tool you never knew you had. Mock Exams use the RPT Tuning Exam scoring program already included in most ETDs to provide you with a free, easy, and accurate way to score your aural practice tunings and track your (increasing!) aural tuning skills. In this class, you'll learn how to give yourself (or your student) a Mock Exam, hear the difference between the sound of a tuning that passes or fails the exam, aurally troubleshoot and repair points-off scoring errors, and reverse-engineer your score sheet's numbers to predict the sound of problem intervals.


Instructor Bio:

Mitch and Mary have 50 years combined tuning experience. Mitch tuned aurally-only for 10 years, then got involved with ETDs, ETSC, and RCT. Mary is from the current generation that started with ETDs. Their different backgrounds, perspectives, and learning styles help them offer a teaching style with some fresh, new twists.

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©2017 • Piano Technicians Guild

21st Century Tuning Style

Everyone

Thursday 10:30 a.m. - 3 p.m.

Room: Frisco


21st Century Tuning Style

Kent Swafford kswafford@gmail.com

This class is the culmination of Kent's "Pythagoras" project, which was undertaken to fully describe, codify, and disseminate a modern tuning style. This tuning style integrates stretch and temperament. Pure 12th equal temperament, tuned uniformly across the entire scale, allows all tunable pianos to have a similar characteristic consonant, coherent, pure sound.


Instructor Bio:

Kent Swafford, RPT, is a university piano tech in Kansas City, a past president of PTG, a recipient of PTG's Golden Hammer, and author of a number of Piano Technicians Journal tuning and technical articles.

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©2017 • Piano Technicians Guild

Bellyman's Holiday

Intermediate/Advanced

Saturday 8 a.m. - 5:15 p.m.

Room: Jefferson / Knickerbocker


Bellyman's Holiday

Ken Eschete, RPT Ken.eschete@gmail.com

This all-day seminar covers the three elements of "belly work". Using a combination of a slide presentation with lecture and work with practice jigs, technicians in this class will learn how to make a radius-crowned soundboard, recap a bridge, and install a new pin block. Limit 25 participants You must pre-register for this class. Fee: $99.00.


Instructor Bio:

Ken Eschete, RPT. Professional Associate member of AIC; former Director of Keyboard Maintenance at Northwestern University. Owner of Bentside Arts Piano Restoration in Spokane, Washington.

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©2017 • Piano Technicians Guild

21st Century Tuning Style

Everyone

Saturday 8:00 a.m. - Noon

Room: Frisco


21st Century Tuning Style

Kent Swafford kswafford@gmail.com

This class is the culmination of Kent's "Pythagoras" project, which was undertaken to fully describe, codify, and disseminate a modern tuning style. This tuning style integrates stretch and temperament. Pure 12th equal temperament, tuned uniformly across the entire scale, allows all tunable pianos to have a similar characteristic consonant, coherent, pure sound.


Instructor Bio:

Kent Swafford, RPT, is a university piano tech in Kansas City, a past president of PTG, a recipient of PTG's Golden Hammer, and author of a number of Piano Technicians Journal tuning and technical articles.

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©2017 • Piano Technicians Guild

Vertical Hammer Hanging

Everyone

Saturday 1:30 - 3:00

Room: Frisco


Vertical Hammer Hanging

Wally Brooks wwbrooks@sbcglobal.net

Learn the process of installing new hammers in an upright piano from start to finish. We'll discuss hammer boring measurements. You'll also learn how to hang upright hammers on old shanks, how to bore out an old set of butts and how to install pre-shanked hammers.


Instructor Bio:

Member PTG 59 years Instructed at more then 40 International PTG Conventions and numerous state and regional seminars and conventions Golden Hammer Recipient Retired Founder of Brooks, Ltd. Piano Products

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©2017 • Piano Technicians Guild

The Mechanics of Grand Regulation

Everyone

Wednesday 1:30 - 3:00

Room: Conductor


The Mechanics of Grand Regulation

Wally Brooks wwbrooks@sbcglobal.net

Don't miss this thought-provoking study and demonstration of the simplicity of the grand piano action and regulation. Learn the whys and wherefores of each step of regulation and the ability to regulate by feel and touch. This is a good class for expert or novice alike.


Instructor Bio:

Member PTG 59 years Instructed at more then 40 International PTG Conventions and numerous state and regional seminars and conventions Golden Hammer Recipient Retired Founder of Brooks, Ltd. Piano Products

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©2017 • Piano Technicians Guild

The Mechanics of Grand Regulation

Everyone

Thursday 3:45 - 5:15 p.m.

Room: Conductor


The Mechanics of Grand Regulation

Wally Brooks wwbrooks@sbcglobal.net

Don't miss this thought-provoking study and demonstration of the simplicity of the grand piano action and regulation. Learn the whys and wherefores of each step of regulation and the ability to regulate by feel and touch. This is a good class for expert or novice alike.


Instructor Bio:

Member PTG 59 years Instructed at more then 40 International PTG Conventions and numerous state and regional seminars and conventions Golden Hammer Recipient Retired Founder of Brooks, Ltd. Piano Products

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©2017 • Piano Technicians Guild

Aging and Fitness For Piano Technicians

Everyone

Saturday 3:45 - 5:15 p.m.

Room: Midway I & II


Aging and Fitness For Piano Technicians

Bonnie B. Swafford, PT, DPT bbswafford@gmail.com

There are many facts and myths about aging. Learn to successfully stay productive and healthy. A PT (physical therapist) Bonnie will review basic anatomy and what can go wrong, and give an overview of problems specific to piano technicians. Learn about treating problems and aquire; learn fitness recommendations forto maintaining your most important tool - ä your body. Bonnie has been a practicing Pphysical Ttherapist for 40 years with bachelor and post professional doctorate degrees, and is a member of the American Physical Therapy Association.


Instructor Bio:

Practicing physical therapist for 40 years, bachelor and post professional doctorate degrees. Member of American Physical Therapy Association including geriatric section; have lectured at APTA state and national meetings and review manuscripts for APTA journal.

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©2017 • Piano Technicians Guild

Aging and Fitness For Piano Technicians

Everyone

Thursday 3:45 - 5:15 p.m.

Room: Midway I & II


Aging and Fitness For Piano Technicians

Bonnie B. Swafford, PT,DPT bbswafford@gmail.com

There are many facts and myths about aging. Learn to successfully stay productive and healthy. A PT (physical therapist) Bonnie will review basic anatomy and what can go wrong, and give an overview of problems specific to piano technicians. Learn about treating problems and aquire; learn fitness recommendations forto maintaining your most important tool - ä your body. Bonnie has been a practicing Pphysical Ttherapist for 40 years with bachelor and post professional doctorate degrees, and is a member of the American Physical Therapy Association.


Instructor Bio:

Practicing physical therapist for 40 years, bachelor and post professional doctorate degrees. Member of American Physical Therapy Association including geriatric section; have lectured at APTA state and national meetings and review manuscripts for APTA journal.

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©2017 • Piano Technicians Guild

Competency -Proficiency Playground

Everyone

Friday 8 a.m. - 5:15 p.m.

Room: Grand A


Competency -Proficiency Playground

Bill Davis, RPT; Sheffey Gregory, RPT; Gabe Granitz, RPT gwrdavis@gmail.com

Learn at your own pace. Watch and hear step-by-step demonstrations, then practice specific skills in an environment designed for success. Fundamental string splicing, making clean and tight coils and beckets, hammer traveling, damper alignment, vertical and grand aftertouch, key bushing, flange re-pinning, and making good measurements comprise the competency portion. Advance concepts in string repair and wire bending, making direct splices in the piano, bass strings splices, under the capo repair and measuring bass strings for replacement comprise the core of the proficiency portion. Tools and materials provided. Whether just starting out or a 30-year technician, this hands-on class offers thea best practice opportunity to improve and polish skills. The Playground is available all day. Stay five minutes or all day. Chapter leaders are encouraged to drop in and learn how to incorporate this successful model into your local programs.


Instructor Bio:

Bill Davis: 2009 - DBA The Piano Place, Georgia 1996- 2008 DBA The Piano Place, Texas 1970-1996 United States Air Force 1994-1996. Manager. USAFE Band. 1992-1994. Superintendent. The USAF Band. Washington DC 1986-1992. Personnel Specialist. The USAF Band. Washington DC. 1979-1986. Marketing/Scheduling Specialist. The USAF Band. Washington DC. 1970-1979 Principal Bassoonist 589th, 752nd, and 505th Air Force Bands 1969-1970. President, University of Florida Gator Band.

Sheffey Gregory Attended Drake University (BS in Business) Member of Phi Mu Alpha Sinfonia (music) & Alpha Kappa Psi (business) professional fraternities. Eagle Scout. Retired from U S Army (1974-1994) as a Bandsman

Gabe is currently the head technician for PianoWorks restoration shop in Duluth, GA, owned by Don Bennett, RPT. He focuses on new key set and key frame installations, as well as custom touch-weight design. Additionally, he has numerous customers across the country whose pianos he maintains annually.


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©2017 • Piano Technicians Guild

Competency -Proficiency Playground

Everyone

Saturday 8:00 a.m. - Noon

Room: Grand A


Competency -Proficiency Playground

Bill Davis, RPT; Sheffey Gregory, RPT; Gabe Granitz, RPT

Learn at your own pace. Watch and hear step-by-step demonstrations, then practice specific skills in an environment designed for success. Fundamental string splicing, making clean and tight coils and beckets, hammer traveling, damper alignment, vertical and grand aftertouch, key bushing, flange re-pinning, and making good measurements comprise the competency portion. Advance concepts in string repair and wire bending, making direct splices in the piano, bass strings splices, under the capo repair and measuring bass strings for replacement comprise the core of the proficiency portion. Tools and materials provided. Whether just starting out or a 30-year technician, this hands-on class offers thea best practice opportunity to improve and polish skills. The Playground is available all day. Stay five minutes or all day. Chapter leaders are encouraged to drop in and learn how to incorporate this successful model into your local programs.


Instructor Bio:

Bill Davis: 2009 - DBA The Piano Place, Georgia 1996- 2008 DBA The Piano Place, Texas 1970-1996 United States Air Force 1994-1996. Manager. USAFE Band. 1992-1994. Superintendent. The USAF Band. Washington DC 1986-1992. Personnel Specialist. The USAF Band. Washington DC. 1979-1986. Marketing/Scheduling Specialist. The USAF Band. Washington DC. 1970-1979 Principal Bassoonist 589th, 752nd, and 505th Air Force Bands 1969-1970. President, University of Florida Gator Band.

Sheffey Gregory Attended Drake University (BS in Business) Member of Phi Mu Alpha Sinfonia (music) & Alpha Kappa Psi (business) professional fraternities. Eagle Scout. Retired from U S Army (1974-1994) as a Bandsman

Gabe is currently the head technician for PianoWorks restoration shop in Duluth, GA, owned by Don Bennett, RPT. He focuses on new key set and key frame installations, as well as custom touch-weight design. Additionally, he has numerous customers across the country whose pianos he maintains annually.


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©2017 • Piano Technicians Guild

Tired of Hearing You're Not Charging Enough?

Everyone

Friday 3:45 - 5:15 p.m.

Room: Burlington Route


Tired of Hearing You're Not Charging Enough?

Maggie Jusiel mags@timandmaggie.net

You'll have an opportunity to take a look at your own business model as we explore the purpose, people, practicalities and possibilities of how you operate. This presentation guides you through important questions that will help you identify your goals and think beyond what you are now doing.


Instructor Bio:

Maggie became a Certified Massage Therapist in 1988 and used this business to help with the cost of part time college. She also used this education to develop a home fitness program. She graduated with a music education degree in 1998 and completed her master's degree in 2013. She taught in the WV public school system from 1999 to 2003, and currently teaches various music classes at Concord University in Athens, WV. She joined the guild in 2004 and has been gradually working toward becoming an RPT.

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©2017 • Piano Technicians Guild

Tired of Hearing You're Not Charging Enough?

Everyone

Thursday 3:45 - 5:15 p.m.

Room: Burlington Route


Tired of Hearing You're Not Charging Enough?

Maggie Jusiel mags@timandmaggie.net

You'll have an opportunity to take a look at your own business model as we explore the purpose, people, practicalities and possibilities of how you operate. This presentation guides you through important questions that will help you identify your goals and think beyond what you are now doing.


Instructor Bio:

Maggie became a Certified Massage Therapist in 1988 and used this business to help with the cost of part time college. She also used this education to develop a home fitness program. She graduated with a music education degree in 1998 and completed her master's degree in 2013. She taught in the WV public school system from 1999 to 2003, and currently teaches various music classes at Concord University in Athens, WV. She joined the guild in 2004 and has been gradually working toward becoming an RPT.

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©2017 • Piano Technicians Guild

European-style Grand Pinblock Replacement

Intermediate

Saturday 8:00 - 9:30 a.m.

Room:


European-style Grand Pinblock Replacement

Christian Bolduc info@pianosbolduc.com

Replacing the pinblock in a grand piano can be quite awkward when a solid piece is inlayed in the structure on both sides of the case. See the instructor demonstrate how to handle a Bechstein grand piano pinblock.


Instructor Bio:

Christian Bolduc is a technician specialized in soundboards and pinblocks (belly man). Christian is a cabinet and furniture expert. He studied cabinet making at the Ecole du Meuble de Victoriaville and spent one year at the Schimmel factory in Braunschweig, Germany studying piano structure and design. He is a constant searcher for new ideas and methods to make your rebuilding projects easier. Christian is also the factory manager at Pianos Bolduc.

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©2017 • Piano Technicians Guild

Career Stability

Beginner

Wednesday 10:30 a.m. - Noon

Room: Conductor


Career Stability

Ed Foote a440a@aol.com

A stable career is no accident, but the result of planning. Learn to avoid piano specific injuries, skeletons in the closet, and getting trapped by a client. This class presents consequences of the choices we make, a list of things older techs wish they had known, and how to build your own clientele.


Instructor Bio:

Trained at North Bennett Street School. 1976-2000 primarily performance tuning in recording studios and custom rebuilding. 1978-2016 head technician at Blair School Of Music, Vanderbilt. Owner of Precision Piano Works.

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©2017 • Piano Technicians Guild

Career Stability

Beginner

Thursday 10:30 a.m. - Noon

Room: Conductor


Career Stability

Ed Foote a440a@aol.com

A stable career is no accident, but the result of planning. Learn to avoid piano specific injuries, skeletons in the closet, and getting trapped by a client. This class presents consequences of the choices we make, a list of things older techs wish they had known, and how to build your own clientele.


Instructor Bio:

Trained at North Bennett Street School. 1976-2000 primarily performance tuning in recording studios and custom rebuilding. 1978-2016 head technician at Blair School Of Music, Vanderbilt. Owner of Precision Piano Works.

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©2017 • Piano Technicians Guild

Three Regulations

Everyone

Wednesday 1:30 - 3:00

Room: Burlington Route


Three Regulations

Ed Foote a440a@aol.com

More money can be made in living rooms than concert stages. This class features regulating for kids' lessons, casual pianists, and artists' ultimate demands. We'll cover ways to maximize your value with regulating, turn customers into advocates of your work, and avoid pitfalls while making sure-fire sales.


Instructor Bio:

Trained at North Bennett Street School. 1976-2000 primarily performance tuning in recording studios and custom rebuilding. 1978-2016 head technician at Blair School Of Music, Vanderbilt. Owner of Precision Piano Works.

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©2017 • Piano Technicians Guild

Three Regulations

Everyone

Saturday 10:30 a.m. - Noon

Room: Burlington Route


Three Regulations

Ed Foote a440a@aol.com

More money can be made in living rooms than concert stages. This class features regulating for kids' lessons, casual pianists, and artists' ultimate demands. We'll cover ways to maximize your value with regulating, turn customers into advocates of your work, and avoid pitfalls while making sure-fire sales.


Instructor Bio:

Trained at North Bennett Street School. 1976-2000 primarily performance tuning in recording studios and custom rebuilding. 1978-2016 head technician at Blair School Of Music, Vanderbilt. Owner of Precision Piano Works.

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©2017 • Piano Technicians Guild

Staying Fit Without a Gym Membership

Everyone

Thursday 1:30 -2: 10 & 2:20 - 3:00 p.m.

Room: Jefferson / Knickerbocker


Staying Fit Without a Gym Membership

Maggie Jusiel mags@timandmaggie.net

After years of physical therapy and completing massage therapy school, Margaret developed an ±opposing muscle groupsε home exercise program that has served her well and saved her from the expenses of further physical therapy and gym memberships. Learn about her personal routine as well as how to develop your own.


Instructor Bio:

Maggie became a Certified Massage Therapist in 1988 and used this business to help with the cost of part time college. She also used this education to develop a home fitness program. She graduated with a music education degree in 1998 and completed her master's degree in 2013. She taught in the WV public school system from 1999 to 2003, and currently teaches various music classes at Concord University in Athens, WV. She joined the guild in 2004 and has been gradually working toward becoming an RPT.

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©2017 • Piano Technicians Guild

Music Of the Spheres

Everyone

Thursday 1:30 - 3:00

Room: Missouri Pacific


Music Of the Spheres

Daniel M. Sponenburg dsponenburg@yahoo.com

Music is a language, but harmony is a force of nature. This class uncovers the beauty and power of ancient and modern harmony using mathematical language. YouWe'll also examine harmonic continuity from the molecular through the celestial levels.


Instructor Bio:

Daniel M Sponenburg RPT with over 50 years of tuning experiDaniel M. Sponenburg dsponenburg@yahoo.com ences. He maintains a private tuning practice with over 1500 clients. He is the Concert Technician at Kutztown University in Pennsylvania, an All Steinway School. Daniel Sings as a cantor in an Orthodox Catholic Church and is a pianist charitable events and civic clubs.

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©2017 • Piano Technicians Guild

Tuning Limits of Piano Harmony

Intermediate/Advanced

Friday 1:30 - 5:15 p.m.

Room: Missouri Pacific


Tuning Limits of Piano Harmony

Daniel M. Sponenburg dsponenburg@yahoo.com

Tuning has boundaries. A technician needs to know those boundaries to execute a good tuning. YouWe'll examine the harmonic laws that underpin our work then go on to discover how these laws are bent to conform to our modern 12-tone system. Also covered is tone adjusting and regulating, and their effect on perceived harmony, different types of tuning methods and achieving stability in tuning.


Instructor Bio:

Daniel M Sponenburg RPT is an instructor with over 50 years of tuning experiences. He maintains a private tuning practice with over 1500 clients. He is the Concert Technician at Kutztown University in Pennsylvania, an All Steinway School. Daniel sings as a cantor in an Orthodox Catholic Church and is a pianist for charitable events and civic clubs.

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©2017 • Piano Technicians Guild

Finding Joy In Your Toolkit

Everyone

Wednesday 10:30 a.m. - Noon

Room: Missouri Pacific


Finding Joy In Your Toolkit

Daniel Levitan, RPT danlevitan@mindspring.com

Explore the design principles behind tool kits that encourage excellent work and are a daily pleasure to use. This class features a wealth of ideas - borrowed from compact urban kits - for streamlining and reducing weight without sacrificing quality.


Instructor Bio:

Daniel Levitan, the author of The Craft of Piano Tuning and the former tuning editor of The Piano Technicians Journal, is best known for his groundbreaking research into inharmonicity, his insightful approach to the mechanics of tuning, and his innovative tuning hammer designs. A graduate of the North Bennet Street School (1975), he works as a field piano service technician in New York City.

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©2017 • Piano Technicians Guild

Finding Joy In Your Toolkit

Everyone

Saturday 1:30 - 3:00

Room: Missouri Pacific


Finding Joy In Your Toolkit

Daniel Levitan, RPT danlevitan@mindspring.com

Explore the design principles behind tool kits that encourage excellent work and are a daily pleasure to use. This class features a wealth of ideas - borrowed from compact urban kits - for streamlining and reducing weight without sacrificing quality.


Instructor Bio:

Daniel Levitan, the author of The Craft of Piano Tuning and the former tuning editor of The Piano Technicians Journal, is best known for his groundbreaking research into inharmonicity, his insightful approach to the mechanics of tuning, and his innovative tuning hammer designs. A graduate of the North Bennet Street School (1975), he works as a field piano service technician in New York City.

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©2017 • Piano Technicians Guild

Voicing Without Needles

Everyone

Wednesday 10:30 a.m. - 3 p.m.

Room: New York Central


Voicing Without Needles

Zhiwei Huang goldenoteh@yahoo.com

When a piano needs voicing, don't immediately reach for needles and lacquer. In this class, you'll see other techniques that can eliminate the need for jabbing or juicing. Learn how to make tone more focused, reduce or eliminate buzzes and false beats, and make a spinet sound like a grand.


Instructor Bio:

Zhiwei (pronounced "Zeeway") Huang was born in China in 1954. Both his parents were engineers, and he and his brothers grew up actually living in the factory where his parents were employed. From a very young age he learned how to finely craft things of metal and wood with machinery and hand tools. He is an accomplished violinist, but conceived a passion to be a piano tuner. He emigrated to the United States in 1981 and started learning piano tuning and repair in 1984 in San Francisco. He's been a PTG San Francisco chapter member since 1992. Mr. Huang has taken advanced technical training at the Steinway factory in New York, at Yamaha's Little Red Schoolhouse and at the Baldwin factory in Trumann, AR. For some years he served as a consultant for Baldwin Piano Company in China and would travel several times a year to their Dongbei and Zhongshan factories to advise on quality control and train factory workers. He is currently the chief technician for the San Francisco Unified School District, where he has the responsibility for maintaining and rebuilding 550 pianos. He does high level concert tuning & technical work and has served as technician for touring concert pianist Vladimir Viardo. Zhiwei is a creative thinker and has devised methods of tuning and voicing that don't always follow accepted norms, but achieve remarkable results. He has taught these in classes for PTG chapters in San Francisco, Sacramento and Santa Clara, as well as many groups of piano technicians in China. He is generous with his time and knowledge, and is always eager to share with and learn from other technicians.

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©2017 • Piano Technicians Guild

Recapping the Vertical Bass Bridge w/o Removing the Plate

Beginner

Thursday 3:45 - 5:15 p.m.

Room: Jefferson / Knickerbocker


Recapping the Vertical Bass Bridge w/o Removing the Plate

Christian Bolduc info@pianosbolduc.com

Learn an easy way to replace spitted bridge caps on uprights without using epoxy or other glues to fix bridge pin problems. Find out how to build a jig over the plate to remove the old cap and glue the new one. This technique can also be applied to grand pianos.


Instructor Bio:

Christian Bolduc is a technician specialized in soundboards and pinblocks (belly man). Christian is a cabinet and furniture expert. He studied cabinet making at the Ecole du Meuble de Victoriaville and spent one year at the Schimmel factory in Braunschweig, Germany studying piano structure and design. He is a constant searcher for new ideas and methods to make your rebuilding projects easier. Christian is also the factory manager at Pianos Bolduc.

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©2017 • Piano Technicians Guild

Voicing Without Needles

Everyone

Thursday 3:45 - 5:15 p.m.

Room: New York Central


Voicing Without Needles

Zhiwei Huang goldenoteh@yahoo.com

When a piano needs voicing, don't immediately reach for needles and lacquer. In this class, you'll see other techniques that can eliminate the need for jabbing or juicing. Learn how to make tone more focused, reduce or eliminate buzzes and false beats, and make a spinet sound like a grand.


Instructor Bio:

Zhiwei (pronounced "Zeeway") Huang was born in China in 1954. Both his parents were engineers, and he and his brothers grew up actually living in the factory where his parents were employed. From a very young age he learned how to finely craft things of metal and wood with machinery and hand tools. He is an accomplished violinist, but conceived a passion to be a piano tuner. He emigrated to the United States in 1981 and started learning piano tuning and repair in 1984 in San Francisco. He's been a PTG San Francisco chapter member since 1992. Mr. Huang has taken advanced technical training at the Steinway factory in New York, at Yamaha's Little Red Schoolhouse and at the Baldwin factory in Trumann, AR. For some years he served as a consultant for Baldwin Piano Company in China and would travel several times a year to their Dongbei and Zhongshan factories to advise on quality control and train factory workers. He is currently the chief technician for the San Francisco Unified School District, where he has the responsibility for maintaining and rebuilding 550 pianos. He does high level concert tuning & technical work and has served as technician for touring concert pianist Vladimir Viardo. Zhiwei is a creative thinker and has devised methods of tuning and voicing that don't always follow accepted norms, but achieve remarkable results. He has taught these in classes for PTG chapters in San Francisco, Sacramento and Santa Clara, as well as many groups of piano technicians in China. He is generous with his time and knowledge, and is always eager to share with and learn from other technicians.

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©2017 • Piano Technicians Guild

Evolution of the Piano: A Collaboration Across Space and Time

Everyone

Friday 1:30 - 5:15 p.m.

Room: New York Central


Evolution of the Piano: A Collaboration Across Space and Time

Alan Eder, RPT EderPianoService@gmail.com

Feast your eyes, delight your ears, and expand your mind on this epic interactive journey tracing how the piano came to be. Special consideration will be given to the development of tool making and usage in general (starting with pre-humans!) and particularly the parallel evolution of weaponry and musical instruments.


Instructor Bio:

Alan Eder has worked at CalArts for over thirty years. Along with Richard Davenport and others, he participated in a documentary film about rebuilding pianos called American Grand. Alan has published several articles in the Journal and taught a wide variety of classes at the chapter, regional and national levels.

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©2017 • Piano Technicians Guild

French Polishing Using Modern Methods

Everyone

Friday 1:30 - 3:00

Room: Midway IV


French Polishing Using Modern Methods

Douglas Gregg DVM, PhD classicpianodoc@gmail.com

This class features an illustrated lecture on finish restoration without stripping, using hand rubbed shellac. Newer materials allow a one step process that can be done in a home or shop. Some retouching methods will also be shown, i.e. water marks and scratches. Results compare to a factory finish and are safer and faster than stripping and spraying. Attendance for this lecture is required to participate in the "Modern French Polishing Workshop."


Instructor Bio:

Douglas Gregg is a retired scientist who has been refinishing antique furniture, cars, and motorcycles as well as pianos for 50+ years. He researched methods with the goal of a simple, fast, safe, hand applied refinishing method with professional results, to use in a small shop or client's living room.

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©2017 • Piano Technicians Guild

French Polishing Using Modern Methods

Everyone

Wednesday 8 - 9:30 a.m.

Room: Midway IV


French Polishing Using Modern Methods

Douglas Gregg DVM, PhD classicpianodoc@gmail.com

This class features an illustrated lecture on finish restoration without stripping, using hand rubbed shellac. Newer materials allow a one step process that can be done in a home or shop. Some retouching methods will also be shown, i.e. water marks and scratches. Results compare to a factory finish and are safer and faster than stripping and spraying. Attendance for this lecture is required to participate in the "Modern French Polishing Workshop."


Instructor Bio:

Douglas Gregg is a retired scientist who has been refinishing antique furniture, cars, and motorcycles as well as pianos for 50+ years. He researched methods with the goal of a simple, fast, safe, hand applied refinishing method with professional results, to use in a small shop or client's living room.

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©2017 • Piano Technicians Guild

Modern French Polishing Workshop

Everyone

Wednesday 10:30 a.m. - Noon

Room: Midway IV


Modern French Polishing Workshop

Douglas Gregg classicpianodoc@gmail.com

Try your hand at French polishing piano parts. Participants will work on one piece and receive some individual coaching. You must have attended the "French Polishing Using Modern Methods" lecture to participate in this hands-on workshop. Pre-registration required. Hands-on session limited to 15 participants. Observers welcome.


Instructor Bio:

Douglas Gregg is a retired scientist who has been refinishing antique furniture, cars, and motorcycles as well as pianos for 50+ years. He researched methods with the goal of a simple, fast, safe, hand applied refinishing method with professional results, to use in a small shop or client's living room.

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©2017 • Piano Technicians Guild

Modern French Polishing Workshop

Everyone

Friday 3:45 - 5:15 p.m.

Room: Midway IV


Modern French Polishing Workshop

Douglas Gregg DVM, PhD classicpianodoc@gmail.com

Try your hand at French polishing piano parts. Participants will work on one piece and receive some individual coaching. You must have attended the "French Polishing Using Modern Methods" lecture to participate in this hands-on workshop. Pre-registration required. Hands-on session limited to 15 participants. Observers welcome.


Instructor Bio:

Douglas Gregg is a retired scientist who has been refinishing antique furniture, cars, and motorcycles as well as pianos for 50+ years. He researched methods with the goal of a simple, fast, safe, hand applied refinishing method with professional results, to use in a small shop or client's living room.

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©2017 • Piano Technicians Guild

Hide Glue: Bringing it out from Hiding

Everyone

Wednesday 3:45 - 5:15 p.m.

Room: Frisco


Hide Glue: Bringing it out from Hiding

Vince Mrykalo pianotech@ku.edu

Many piano technicians avoid using hide glue for a variety of reasons. Aside from the minor hassle that it is of preparing the glue for use, the next biggest reason perhaps is that they do not understand how to use it. We'll cover the basic rules of handling and using hide glue so that you can go back to your own shop and successfully work with the stuff. Expect to even have a little fun in the process.


Instructor Bio:

I have been a piano technician for 44 years, 41 years as a member of the PTG, and a university technician for 28 years. I've been through the Baldwin, Steinway, Wessell, Nickel & Gross and Shigeru factory trainings. I received the Member of Note in 2006. I am currently the staff piano technician at the University of Kansas.

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©2017 • Piano Technicians Guild

Hide Glue: Bringing it out from Hiding

Everyone

Friday 10:30 a.m. - Noon

Room: Fridaco


Hide Glue: Bringing it out from Hiding

Vince Mrykalo pianotech@ku.edu

Many piano technicians avoid using hide glue for a variety of reasons. Aside from the minor hassle that it is of preparing the glue for use, the next biggest reason perhaps is that they do not understand how to use it. We'll cover the basic rules of handling and using hide glue so that you can go back to your own shop and successfully work with the stuff. Expect to even have a little fun in the process.


Instructor Bio:

I have been a piano technician for 44 years, 41 years as a member of the PTG, and a university technician for 28 years. I've been through the Baldwin, Steinway, Wessell, Nickel & Gross and Shigeru factory trainings. I received the Member of Note in 2006. I am currently the staff piano technician at the University of Kansas.

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©2017 • Piano Technicians Guild

The Heart of the Hammer-The Art of the Bump

Everyone

Thursday 10:30 a.m. - 3 p.m.

Room: Burlington Route


The Heart of the Hammer-The Art of the Bump

Fred Redekop fredekop@mts.net

This class includes a thorough guide to traditional grand piano voicing and regulation. We'll discuss what to do - but more importantly - how to do it. See a step-by-step demonstration of hammer needling, filing and fitting, as well as the many regulation procedures required to achieve uniform and satisfying results. Good results require knowledge, but also skill and practice.


Instructor Bio:

Fred has been an R.P.T. member of P.T.G. since 1977. He's received extensive training at the Yamaha Piano Technical Academy in Hamamatsu Japan, the Bosendorfer factory in Wiener Neustadt Austria, as well as Steinway and Sons in New York. Fred works independantly as a, primarily, institute and concert technician in Winnipeg.

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©2017 • Piano Technicians Guild

6-Pack of Mini-Technicals

Everyone

Saturday 1:30 - 3:00

Room: Midway III


6-Pack of Mini-Technicals

Isaac Sadigursky, RPT isaacspianoservice@gmail.com

These 5-15 minutes mini-technicals were presented at Los Angeles Chapter meetings before main speakers , You'll experience a fast-moving, very informative presentation of field problems, failed repairs, tool modifications, time-saving tips, field kits to perform certain tasks, unusual repairs, and dealing with broken screws and the proper way to extract them.


Instructor Bio:

Started piano career working for Los Angeles dealership sweeping floors,prepped hundreds of pianos,attended American Institute of Piano Technology 1978-1993,joined PTG in 1975,attended 38 National and 39 State Convention,teaching at the PTG Institute since 1987,Member of los Angeles chapter,Member of Note, Hall of Fame.. Service large spectrum of clientelle,mostly private homes in Los Angeles suburbia,many churches,temples,Hotels,2 local Colleges,2 local School Districts...

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©2017 • Piano Technicians Guild

Exams - Introduction to the PTG Written Exam

Beginner

Wednesday 5:30 - 7:00 p.m.

Room: Frisco


Exams - Introduction to the PTG Written Exam

Jack Stebbins jelderstebbins@gmail.com

This class is revealing. It will acquaint you with the field of knowledge that will be explored on the Written Exam. It will expose the breadth of material with which you will be conversant as a piano technician. If you are new to the field, come find out what you need to know.


Instructor Bio:

Jack Stebbins has been involved in piano service since 1981. For thirty years, at North Bennet Street School in Boston, he has trained more than three hundred students in the skills of piano tuning, repairs, and regulation.

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©2017 • Piano Technicians Guild

My First 43 Mistakes in my 43-year Career

Everyone

Wednesday 3:45 - 5:15 p.m.

Room: Burlington Route


My First 43 Mistakes in my 43-year Career

Isaac Sadigursky, RPT isaacspianoservice@gmail.com

You'll enjoy hearing Isaac as he shares his mistakes so that you don't repeat them too. There are really 75 mistakes on the list, but Isaac will try his best to cover them all. You'll look at business practices, customer relations, dealing with commercial accounts, scheduling, record keeping, selecting proper tools, shop organization, keeping clients,...and a lot of what NOT to do.


Instructor Bio:

Started piano career working for Los Angeles dealership sweeping floors,prepped hundreds of pianos,attended American Institute of Piano Technology 1978-1993,joined PTG in 1975,attended 38 National and 39 State Convention,teaching at the PTG Institute since 1987,Member of los Angeles chapter,Member of Note, Hall of Fame.. Service large spectrum of clientelle,mostly private homes in Los Angeles suburbia,many churches,temples,Hotels,2 local Colleges,2 local School Districts...

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©2017 • Piano Technicians Guild

My First 43 Mistakes in my 43-year Career

Everyone

Saturday 3:45 - 5:15 p.m.

Room: Burlington Route


My First 43 Mistakes in my 43-year Career

Isaac Sadigursky, RPT isaacspianoservice@gmail.com

You'll enjoy hearing Isaac as he shares his mistakes so that you don't repeat them too. There are really 75 mistakes on the list, but Isaac will try his best to cover them all. You'll look at business practices, customer relations, dealing with commercial accounts, scheduling, record keeping, selecting proper tools, shop organization, keeping clients,...and a lot of what NOT to do.


Instructor Bio:

Started piano career working for Los Angeles dealership sweeping floors,prepped hundreds of pianos,attended American Institute of Piano Technology 1978-1993,joined PTG in 1975,attended 38 National and 39 State Convention,teaching at the PTG Institute since 1987,Member of los Angeles chapter,Member of Note, Hall of Fame.. Service large spectrum of clientelle,mostly private homes in Los Angeles suburbia,many churches,temples,Hotels,2 local Colleges,2 local School Districts...

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©2017 • Piano Technicians Guild

The Business of Concert Work

Everyone

Wednesday 8 - 9:30 a.m.

Room: Missouri Central


The Business of Concert Work

Kathy Smith kathy.smith440@icloud.com

This class is for anyone who ever services a performance piano, whether in a church, recital hall, teaching studio or large venue. The class is half business and half tips-and-tricks. Other great classes cover full concert setup, but this one concentrates on additional details not commonly discussed (such as billing styles, repairs, maintenance plans) gleaned from 35 years of experience. The class will include many photos and examples, tools and ideas, and solutions for common and unusual problems.


Instructor Bio:

Kathy Smith has been a full-time piano technician for 36 years, with a varied business in the LA area. She has had experience working in universities, concert venues, piano dealerships, and with private clientele. She has been active in PTG, teaching at local and national events, and giving tuning and tech exams for 25 years with the Southern California Area Exam Board. She and husband David Vanderlip have a small rebuilding shop in Anaheim.

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©2017 • Piano Technicians Guild

The Business of Concert Work

Everyone

Thursday 10:30 a.m. - Noon

Room: Missouri Central


The Business of Concert Work

Kathy Smith kathy.smith440@icloud.com

This class is for anyone who ever services a performance piano, whether in a church, recital hall, teaching studio or large venue. The class is half business and half tips-and-tricks. Other great classes cover full concert setup, but this one concentrates on additional details not commonly discussed (such as billing styles, repairs, maintenance plans) gleaned from 35 years of experience. The class will include many photos and examples, tools and ideas, and solutions for common and unusual problems.


Instructor Bio:

Kathy Smith has been a full-time piano technician for 36 years, with a varied business in the LA area. She has had experience working in universities, concert venues, piano dealerships, and with private clientele. She has been active in PTG, teaching at local and national events, and giving tuning and tech exams for 25 years with the Southern California Area Exam Board. She and husband David Vanderlip have a small rebuilding shop in Anaheim.

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©2017 • Piano Technicians Guild

Lifting Stuff

Everyone

Thursday 3:45 - 5:15 p.m.

Room: Missouri Pacific


Lifting Stuff

Kathy Smith kathy.smith440@icloud.com

Piano technicians need to lift stuff pretty often. It impresses clients when you can work independently, not needing help lifting actions, corners of pianos for caster and leg repair, and so on. There are many ways to use mechanical advantage, or at least safe body mechanics, to get the tasks accomplished without causing damage to pianos, homes, clients, or our body. Even yYour own tool cases can cause repetitive injury. Some common needs and situations are presented, with many photos, demonstrations and ideas, and class participation for those who desire it.


Instructor Bio:

Kathy Smith has been a full-time piano technician for 36 years, with a varied business in the LA area. She has had experience working in universities, concert venues, piano dealerships, and with private clientele. She has been active in PTG, teaching at local and national events, and giving tuning and tech exams for 25 years with the Southern California Area Exam Board. She and husband David Vanderlip have a small rebuilding shop in Anaheim.

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©2017 • Piano Technicians Guild

Lifting Stuff

Everyone

Wednesday 1:30 - 3:00

Room: Missouri Pacific


Lifting Stuff

Kathy Smith kathy.smith440@icloud.com

Piano technicians need to lift stuff pretty often. It impresses clients when you can work independently, not needing help lifting actions, corners of pianos for caster and leg repair, and so on. There are many ways to use mechanical advantage, or at least safe body mechanics, to get the tasks accomplished without causing damage to pianos, homes, clients, or our body. Even yYour own tool cases can cause repetitive injury. Some common needs and situations are presented, with many photos, demonstrations and ideas, and class participation for those who desire it.


Instructor Bio:

Kathy Smith has been a full-time piano technician for 36 years, with a varied business in the LA area. She has had experience working in universities, concert venues, piano dealerships, and with private clientele. She has been active in PTG, teaching at local and national events, and giving tuning and tech exams for 25 years with the Southern California Area Exam Board. She and husband David Vanderlip have a small rebuilding shop in Anaheim.

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©2017 • Piano Technicians Guild

Techniques for Passing Part 1 of the Tuning Exam

Everyone

Thursday 1:30 - 3:00

Room: Illinois Central


Techniques for Passing Part 1 of the Tuning Exam

Bill Bremmer RPT billbrpt@charter.net

The focus will be exclusively on the techniques required to pass Part 1 of the PTG Tuning Exam. YouWe'll explore the benefits and perils of finding pitch from both a tuning fork and an aural electronic source. You'll see demonstrations of three temperament tuning sequences: a traditional fourths and fifths sequence and two sequences which begin with a chain of contiguous major thirds. Completion of the Midrange will follow.


Instructor Bio:

Bill Bremmer RPT is a 34 year PTG Member and 26 year CTE. He has served as Chapter President, Vice President and Delegate, Instructor at Conventions, Seminars, Chapter Technicals and private tutor. Author of numerous articles on tuning, has created several unique temperament and octave tuning sequences.

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©2017 • Piano Technicians Guild

Strategies for a Successful Institutional Piano Technology Career

Everyone

Wednesday 8:00 - 9:30 a.m.

Room: Jefferson / Knickerbocker


Strategies for a Successful Institutional Piano Technology Career

John Foy, William Huesman john@johnfoypiano.com

A successful career as a piano technician at a school of music requires both short and long-term planning. This class will prepare you to meet highly demanding job requirements, and demonstrate how to reap satisfaction from a life as an institutional piano technician. As the vast majority of music schools and music departments are understaffed and underfunded in regard to instrument maintenance, decisions must be made carefully in order to best utilize your time and resources. We will cover specific technical methods to streamline your work that will allow you to accomplish your job with time allocations that rarely seem adequate. We'll will also discuss successful approaches to developing good relations with faculty, staff, and administration that will assist you in keeping on track year after year.


Instructor Bio:

John Foy is currently the full-time staff piano technician at the University of North Carolina in Chapel Hill. He has been an RPT since 1981 and has had a varied career, working as an independent technician, piano rebuilder, and contracted technician for several colleges and universites. He began his studies of piano technology at Oberlin Conservatory and completed his training at the North Bennet St. School. William Huesman has worked as the full-time piano technician at the University of North Carolina School of the Arts for 32 years. He graduated from the North Bennet St. School and has been an RPT since 1989. Bill has also worked as an independent technician and rebuilder, and is a jazz pianist.

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©2017 • Piano Technicians Guild

Feeling your Way to Excellence

Everyone

Saturday 1:30 - 3:00

Room: Midway I & II


Feeling your Way to Excellence

Fred Sturm fssturm@unm.edu

Most of us focus almost entirely on sight and hearing in our work. The sense of touch has a lot to teach us. Analyzing action condition without removing anything, refining regulation and tuning, and becoming more efficient and ergonomic in our work are some of the ways a focus on touch can make us better technicians.


Instructor Bio:

Fred Sturm has been an RPT for 35 years, a university technician for 30. He has trained with Steinway, Shigeru Kawai, and Sauter, and has taught at annual institutes regularly for over 10 years. In his spare time, he is a serious pianist and scholar of piano history.

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©2017 • Piano Technicians Guild

Taking the Upright Piano Seriously

Intermediate/Advanced

Wednesday 8:00 a.m. - Noon

Room: New York Central


Taking the Upright Piano Seriously

Fred Sturm fssturm@unm.edu

Upright pianos are often given little serious attention. An upright can be made into a relatively refined musical instrument by using focused and organized techniques. Based on procedures learned at the Sauter Piano factory in Germany, and refined during over 30 years of university work, Fred this class will show you how. Period 1 will focus on prep, period 2 on regulation.


Instructor Bio:

Fred Sturm has been an RPT for 35 years, a university technician for 30. He has trained with Steinway, Shigeru Kawai, and Sauter, and has taught at annual institutes regularly for over 10 years. In his spare time, he is a serious pianist and scholar of piano history.

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©2017 • Piano Technicians Guild

Exams - Taking of the actual PTG Written Exam

Beginner

Thursday 10:30 a.m. - Noon

Room: Midway IV


Exams - Taking of the actual PTG Written Exam

Jack Stebbins, Robert Guenther jelderstebbins@gmail.com

This is your opportunity to take the RPT Written Exam. Examinees should come to the room indicated on the schedule. Visually impaired technicians will take their exams in the ETSC office. You must bring your current PTG membership card with you to take the exam. No extra fee required to take the written exam. For PTG Associate members only.


Instructor Bio:

Jack Stebbins has been involved in piano service since 1981. For thirty years, at North Bennet Street School in Boston, he has trained more than three hundred students in the skills of piano tuning, repairs, and regulation.

B. Mus., 1973, Millikin University, Decatur, IL. Founding Faculty, 2004, The Chicago School for Piano Technology, Chicago, IL.


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©2017 • Piano Technicians Guild

Bending Grand Damper Wires-BYOT

Everyone

Saturday 10:30 a.m. - Noon

Room: Midway IV


Bending Grand Damper Wires-BYOT

Rick Butler butlerandsonspiano@gmail.com

Learn how to take a damper head with wire attached, glue on the damper felt, and install the damper into the piano. A slide/video presentation will cover all the basic bends and you'll have an opportunity to immediately apply the instructions presented in the video. Each individual will have a one-note damper assembly to work with. You must bring your own tools: a pair of needle nose pliers, a small straight screwdriver, and a pair of bending pliers. No pre-registration required, but models will only be provided for the first 30 students to walk in the door. Observers welcome.


Instructor Bio:

Rick has served as a piano technician for two large universities and as shop foreman for a major piano dealer. His service as concert technician includes many years with the National Symphony Orchestra, the Kennedy Center and the Washington Performing Arts Society. He currently serves as one of the Concert Technicians for Steinway & Sons in Washington D.C.

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©2017 • Piano Technicians Guild

Bending Grand Damper Wires-BYOT

Everyone

Saturday 1:30 - 3:00

Room: Midway IV


Bending Grand Damper Wires-BYOT

Rick Butler rickbutler@rickbutler.org

Learn how to take a damper head with wire attached, glue on the damper felt, and install the damper into the piano. A slide/video presentation will cover all the basic bends and you'll have an opportunity to immediately apply the instructions presented in the video. Each individual will have a one-note damper assembly to work with. You must bring your own tools: a pair of needle nose pliers, a small straight screwdriver, and a pair of bending pliers. No pre-registration required, but models will only be provided for the first 30 students to walk in the door. Observers welcome.


Instructor Bio:

Rick has served as a piano technician for two large universities and as shop foreman for a major piano dealer. His service as concert technician includes many years with the National Symphony Orchestra, the Kennedy Center and the Washington Performing Arts Society. He currently serves as one of the Concert Technicians for Steinway & Sons in Washington D.C.

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©2017 • Piano Technicians Guild

New Hammers - Do It Yourself or Outsource

Everyone

Saturday 8 - 9:30 a.m.

Room: Conductor


New Hammers - Do It Yourself or Outsource

Norbert Abel, Alexander Abel info@abel-pianoparts.com

Whether doing all the hammer replacement by yourself or outsourcing some jobs, it is important as a technician to use your time efficiently to improve business and optimize your work. Norbert talks about unbored (for self-boring), standard bored and custom-made hammers. WHe will also discuss refelting existing hammers, changing worn parts and making square grand hammers is a part of this class. 30 years of quality hammer making allows the Abel Hammer Company to offer expert advice and full service for all technicians.


Instructor Bio:

Norbert Abel has been working in the hammer making business for more than 30 years. He learned his skills for making hammers from his father Helmut. Besides his daily work in production, Norbert is responsible for the commercial part of the ABEL HAMMER COMPANY. In the past 20 years, Norbert has taught at more than 50 seminars in the United States, Australia, Korea, Japan and Europe. Norbert's goal is to steadily improve the felt material and hammer production process. From 2003 to 2006, he was largely involved in a felt research project sponsored by the European community. The first goal of this research was to find out the status of the felt quality from different manufacturers. The second goal was to develop a high quality felt material. This felt is now exclusivly used in the hammer production of the ABEL HAMMER COMPANY under the name ABEL NATURAL FELT.

Alexander Abel is the third generation to produce hammerheads in the Abel Hammer Company. His career started 2006 with a one year apprenticeship as a carpenter followed by 4 years apprenticing as a piano technician in several workshops and a piano manufacturer in Germany. The next 2 years he studied at the Ludwigsburg School for Piano Technology in Germany to finish his apprenticeship as a German Klavierbaumeister (Piano Master Builder). Beside his own piano business, Alexander is working in the Abel Hammer Company since 2013 focused on improving the automation of the hammer making process, on contolling the quality and on preserving the traditional way of hammer making for the future.


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©2017 • Piano Technicians Guild

All About Hammers

Everyone

Friday 3:45 - 5:15 p.m.

Room: Conductor


All About Hammers

Norbert Abel, Alexander Abel info@abel-pianoparts.com

What raw material is used to make good hammer felt? How is hammer felt made? What is the difference between quality felt and standard felt? With the use of live videos and visuals, you'll learn the process of felt making and take a tour through the Abel Hammer factory in Germany. In addition, Norbert will teach the basics of weight, voicing, elasticity, and hardness in hammers.


Instructor Bio:

Norbert Abel has been working in the hammer making business for more than 30 years. He learned his skills for making hammers from his father Helmut. Besides his daily work in production, Norbert is responsible for the commercial part of the ABEL HAMMER COMPANY. In the past 20 years, Norbert has taught at more than 50 seminars in the United States, Australia, Korea, Japan and Europe. Norbert's goal is to steadily improve the felt material and hammer production process. From 2003 to 2006, he was largely involved in a felt research project sponsored by the European community. The first goal of this research was to find out the status of the felt quality from different manufacturers. The second goal was to develop a high quality felt material. This felt is now exclusivly used in the hammer production of the ABEL HAMMER COMPANY under the name ABEL NATURAL FELT.

Alexander Abel is the third generation to produce hammerheads in the Abel Hammer Company. His career started 2006 with a one year apprenticeship as a carpenter followed by 4 years apprenticing as a piano technician in several workshops and a piano manufacturer in Germany. The next 2 years he studied at the Ludwigsburg School for Piano Technology in Germany to finish his apprenticeship as a German Klavierbaumeister (Piano Master Builder). Beside his own piano business, Alexander is working in the Abel Hammer Company since 2013 focused on improving the automation of the hammer making process, on contolling the quality and on preserving the traditional way of hammer making for the future.


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©2017 • Piano Technicians Guild

In Home Vertical Service

Everyone

Wednesday 3:45 - 5:15 p.m.

Room: New York Central


In Home Vertical Service

Norman Cantrell, RPT normancantrell@sbcglobal.net

Explore the next step in servicing vertical pianos. Tuning is the basic level of service but most pianos can benefit from additional attention. After a few years of moderate use, the action often begins to have problems with even touch and tone. We'll discuss a series of steps to improve the action and tone with a minimum amount of effort. The class will present three options, or levels, of improved service depending on the time and needs of the piano owner. Each level can be treated as a stand-alone addition to the basic piano service or combined to elevate the performance of the piano as a series of service plans.


Instructor Bio:

Norman Cantrell, Registered Piano Technician, began his music instrument repair career by working as an apprentice with B. L. McCrary Pipe Organ Service in Oklahoma City in the fall of 1978. Norman worked for Mr. McCrary for three years and also spent two years as a music student at the University of Oklahoma. In 1983, he moved to Dennison, TX and enrolled in Grayson County College in the Piano Tuning and Repair program offered there. After graduating with honors in January of 1984, he moved back to Oklahoma City and established Cantrell's Piano Clinic. In 1999 he relocated the business to Lawton, OK. Currently, he provides piano service to a variety of clientele including individuals, schools, and churches. He is the head technician at Cameron University in Lawton. He is also part of the team that provides piano service for the Wanda Bass School of Music at Oklahoma City University.

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©2017 • Piano Technicians Guild

In Home Vertical Service

Everyone

Friday 3:45 - 5:15 p.m.

Room: Illinois Central


In Home Vertical Service

Norman Cantrell, RPT normancantrell@sbcglobal.net

Explore the next step in servicing vertical pianos. Tuning is the basic level of service but most pianos can benefit from additional attention. After a few years of moderate use, the action often begins to have problems with even touch and tone. We'll discuss a series of steps to improve the action and tone with a minimum amount of effort. The class will present three options, or levels, of improved service depending on the time and needs of the piano owner. Each level can be treated as a stand-alone addition to the basic piano service or combined to elevate the performance of the piano as a series of service plans.


Instructor Bio:

Norman Cantrell, Registered Piano Technician, began his music instrument repair career by working as an apprentice with B. L. McCrary Pipe Organ Service in Oklahoma City in the fall of 1978. Norman worked for Mr. McCrary for three years and also spent two years as a music student at the University of Oklahoma. In 1983, he moved to Dennison, TX and enrolled in Grayson County College in the Piano Tuning and Repair program offered there. After graduating with honors in January of 1984, he moved back to Oklahoma City and established Cantrell's Piano Clinic. In 1999 he relocated the business to Lawton, OK. Currently, he provides piano service to a variety of clientele including individuals, schools, and churches. He is the head technician at Cameron University in Lawton. He is also part of the team that provides piano service for the Wanda Bass School of Music at Oklahoma City University.

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©2017 • Piano Technicians Guild

Action Cloth Action Felt: How to Make a Firm Choice

Everyone

Saturday 8 - 9:30 a.m.

Room: Midway IV


Action Cloth Action Felt: How to Make a Firm Choice

Norman Cantrell, RPT normancantrell@sbcglobal.net

This class provides an overview of felt and cloth used in piano actions. You will learn proper selection criteria of felt and cloth as well as methods to cut and prepare material for use in pianos. A discussion of proper adhesives will also be included.


Instructor Bio:

Norman Cantrell, Registered Piano Technician, began his music instrument repair career by working as an apprentice with B. L. McCrary Pipe Organ Service in Oklahoma City in the fall of 1978. Norman worked for Mr. McCrary for three years and also spent two years as a music student at the University of Oklahoma. In 1983, he moved to Dennison, TX and enrolled in Grayson County College in the Piano Tuning and Repair program offered there. After graduating with honors in January of 1984, he moved back to Oklahoma City and established Cantrell's Piano Clinic. In 1999 he relocated the business to Lawton, OK. Currently, he provides piano service to a variety of clientele including individuals, schools, and churches. He is the head technician at Cameron University in Lawton. He is also part of the team that provides piano service for the Wanda Bass School of Music at Oklahoma City University.

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©2017 • Piano Technicians Guild

Aural Tuning Concert

Everyone

Wednesday 1:30 - 5:15 p.m.

Room: Illinois Central


Aural Tuning Concert

David Andersen david@davidandersenpianos.com

This two-period class features a complete aural tuning using David's "follow the fourths" protocol and simple yet innovative techniques to produce a custom, musical, rock-solid, soaring, beautiful tuning. We'll He will use one period to tune and one period to break down the tuning step by step, so everyone can hear and understand clearly and ask any questions that arise. Every piano ,and every pianist deserves custom work. The better you tune, the more money and respect you garner. It's that simple. We'll have a lot of fun....


Instructor Bio:

DAVID ANDERSEN has been a professional musician, recording artist, and piano technician/consultant for nearly four decades. He has been involved in the restoration and maintenance of hundreds of Steinway and Mason & Hamlin pianos during that time. Beginning in 1975 he apprenticed for two and a half years in Atlanta, Georgia; during the 1980s he studied at Steinway facilities both in New York and London. After moving to Southern California in 1981, David worked extensively with Sherman Clay, the Steinway dealer in most of California at that time, both as a concert/new piano preparation technician and as a quality control consultant/piano prep manager for Asian piano companies affiliated with Sherman Clay. In the '90's, David began tuning for film composers and selected performance venues and recording studios, still his pleasure and specialty. In late 1999 he began a 6-year association with David Abell Fine Pianos, the landmark Southern California piano store, preparing & maintaining new Fazioli, Bosendorfer, Yamaha, and Schimmel grand pianos. He currently is a consultant for Mason & Hamlin, preparing new pianos for the Los Angeles dealer. Andersen continues to teach various aspects of his craft at Piano Technician's Guild conferences on the local, regional, national and international level. He has held one-day seminars in New York City, Boston, Phoenix, Chicago, Calgary, Baltimore, and Albuquerque, teaching the finer, more subtle aspects of tuning, voicing, regulation, artisanal rebuilding, and diagnostics. His classes always examine how a technician is being as well as what he/she is doing.

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How To Make a Piano Sing

Everyone

Saturday 1:30 - 5:15 p.m.

Room: Illinois Central


How To Make a Piano Sing

David Andersen david@davidandersenpianos.com

When a good piano is brought to its maximum efficiency via regulation, tuning, and voicing, something magnificent happens; it starts to ±sing,ε to bloom, to sustain. Players start to smile, checks are written, everybody's happy. If a piano technician can master these skills, success in our business is assured. We'll David will be working with one of the finest pianos in the world, the Mason & Hamlin, and we'll be paying special attention to the revolutionary and spectacular WNG parts, and how the whole M&H system works together, but the information presented applies to all pianos. Special and famous guests will appear.


Instructor Bio:

DAVID ANDERSEN has been a professional musician, recording artist, and piano technician/consultant for nearly four decades. He has been involved in the restoration and maintenance of hundreds of Steinway and Mason & Hamlin pianos during that time. Beginning in 1975 he apprenticed for two and a half years under Jack Cofer in Atlanta, Georgia; during the 1980s he studied at Steinway facilities both in New York and London. After moving to Southern California in 1981, David worked extensively with Sherman Clay, the Steinway dealer in most of California at that time, both as a concert/new piano preparation technician and as a quality control consultant/piano prep manager for Asian piano companies affiliated with Sherman Clay. In the '90's, David began tuning for film composers and selected performance venues and recording studios, still his pleasure and specialty. In late 1999 he began a 6-year association with David Abell Fine Pianos, the landmark Southern California piano store, preparing & maintaining new Fazioli, Bosendorfer, Yamaha, and Schimmel grand pianos. He is currently a consultant to Mason & Hamlin Pianos, and prepares new pianos for conferences, and for the Los Angeles dealer. Andersen continues to teach various aspects of his craft at Piano Technician's Guild conferences on the local, regional, national and international level. He has held one-day seminars in New York City, Boston, Phoenix, Chicago, Calgary, Baltimore, and Albuquerque, teaching the finer, more subtle aspects of tuning, voicing, regulation, artisanal rebuilding, and diagnostics. His classes always examine how a technician is being as well as what he/she is doing.

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©2017 • Piano Technicians Guild

Hand Tool Woodworking for Field Technicians

Intermediate

Wednesday 8 - 9:30 a.m.

Room: Frisco


Hand Tool Woodworking for Field Technicians

Ben Rocke ben@ctpianoco.com

A hand plane, chisels, and a dovetail saw accompany Ben to every tuning. In Part I, learn to apply the techniques of hand tool woodworking to common piano repairs. Get involved with live demonstrations and class participation! In Part 2, you'll learn how to buy quality used tools and upgrade them to better-than-new condition.


Instructor Bio:

A full service field technician with a small but well-equipped shop, Ben serves as secretary of the CT chapter (PTG) and editor of the MPT Journal. Ben is an early advanced pianist with a passion for the pursuit of "touch and tone." He is certified by WNG and QRS and enjoys the process and results of craftsmanship.

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©2017 • Piano Technicians Guild

Gazelle - Simplify Your Life

Everyone

Saturday 10:30 a.m. - Noon

Room: Illinois Central


Gazelle - Simplify Your Life

Tim Barnes timothy@gazellenetwork.com

Geared towards established businesses, this class demonstrates how Gazelle, a comprehensive software built specifically for your piano service business, can simplify your life and allow you to focus on the work you love to do. Learn how to reduce your dreaded office work with Gazelle's Automatic Service Reminders and Self-Scheduling features.


Instructor Bio:

Timothy is a piano technician and entrepreneur. With a background in economics and business administration, he also manages the team at Barnes Piano, LLC. Timothy's vision and leadership, along with Luke who is a 15-year veteran of web-based software development, have paved the way for The Gazelle Network to thrive and provide needed tools for our industry.

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©2017 • Piano Technicians Guild

Hand Tool Woodworking for Field Technicians

Intermediate/Advanced

Friday 8 - 9:30 a.m.

Room: Frisco


Hand Tool Woodworking for Field Technicians

Ben Rocke ben@ctpianoco.com

A hand plane, chisels, and a dovetail saw accompany Ben to every tuning. In Part I, learn to apply the techniques of hand tool woodworking to common piano repairs. Get involved with live demonstrations and class participation! In Part 2, you'll learn how to buy quality used tools and upgrade them to better-than-new condition.


Instructor Bio:

A full service field technician with a small but well-equipped shop, Ben serves as secretary of the CT chapter (PTG) and editor of the MPT Journal. Ben is an early advanced pianist with a passion for the pursuit of "touch and tone." He is certified by WNG and QRS and enjoys the process and results of craftsmanship.

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©2017 • Piano Technicians Guild

Women's Forum on the Piano Tech Profession

Everyone

Wednesday 10:30 a.m. - Noon

Room: Burlington Route


Women's Forum on the Piano Tech Profession

Ricki Klos mzricochet@yahoo.com

Take advantage of this chance to talk with women (newcomers and veterans) in the field of piano technology in a round-table format. Explore opportunities, challenges, resources, and feedback of our experience in this unique profession. Share, learn, give and receive your thoughts and ideas about this business. Everyone is welcome!


Instructor Bio:

Ricki Klos has been a technician for 35+ years and is very involved in the Guild. She has served on numerous national committees, all chapter leader positions, and thrives with putting on PTG events. She is always striving to learn more about her profession, connect with her colleagues, and takes a particular interest in women studies.

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©2017 • Piano Technicians Guild

Chapter Leader Forum

Everyone

Friday 8:00 a.m. - Noon

Room: Burlington Route


Chapter Leader Forum

Ricki Klos mzricochet@yahoo.com

Wanted! Past, present, and future chapter leaders. Join in a dialogue with others about what works and what doesn't for your chapter. We all have chapter challenges and successes, and this is a forum for bringing ideas to the table, asking for advice, and getting motivated!


Instructor Bio:

Ricki Klos is a technician of 35+ years and has served in all positions of chapter leadership, currently president. She is also currently president of her RCO board, and thrives facilitating PTG events; Associate seminars, regional conferences, & one-day seminars. She has also served on numerous national committees, currently chair of the Ethics Committee. She enjoys Council and helping to shape the future of PTG.

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©2017 • Piano Technicians Guild

Ear Training for Voicing

Everyone

Thursday 10:30 a.m. - 3 p.m.

Room: New York Central


Ear Training for Voicing

Keith Akins; Ari Isaac keith@akinspianocraft.com

Increase customer satisfaction, enhance your reputation and grow your income by improving your voicing skills. Through a combination of audio tracks and live demonstration, this class will help you hear voicing issues -ä which are different from tuning. Learn effective voicing techniques along with the essentials of hammer function.


Instructor Bio:

Keith Akins, RPT has been servicing pianos since he was in elementary school and has been a PTG member for 46 years. He has been an editor of the PTG Journal and has presented at national and regional PTG events as well as in Shanghai.

Ari Isaac started work at the Mason & Risch piano factory and then developed a private piano tuning an rebuilding business. It was out of his desire as a technician to provide broad tonal color that he began to produce his own hammers and remains the only piano technician in the world making hammers. He has extensive background in hammer production techniques and materials.


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©2017 • Piano Technicians Guild

RU Socially Insecure? Plan for your retirement!

Everyone

Wednesday 3:45 - 5:15 p.m.

Room: Conductor


RU Socially Insecure? Plan for your retirement!

John Gallen pianos@1040.com

Most of us want to retire, but many of us will still be working beyond our standard retirement age. Did you know that you may have to pay taxes - not only on your retirement income - but also on your Social Security income? Are there limits to retirement income? While NOT an investment class, this IS a planning class. Come find out how this can affect your retirement plans.


Instructor Bio:

John is a member of the CT chapter, Production Supervisor at Brooks Ltd, and treasurer for three non-profits. He has been in the tax preparation business over 20yrs and the piano business for over 30yrs. He has had articles published in the Journal, and taught tax and action classes in CT,GA,MA,MI,MO,NV,PA,RI,SC,VA&VT.

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©2017 • Piano Technicians Guild

RU Socially Insecure? Plan for your retirement!

Everyone

Saturday 10:30 a.m. - Noon

Room: Conductor


RU Socially Insecure? Plan for your retirement!

John Gallen pianos@1040.com

Most of us want to retire, but many of us will still be working beyond our standard retirement age. Did you know that you may have to pay taxes - not only on your retirement income - but also on your Social Security income? Are there limits to retirement income? While NOT an investment class, this IS a planning class. Come find out how this can affect your retirement plans.


Instructor Bio:

John is a member of the CT chapter, Production Supervisor at Brooks Ltd, and treasurer for three non-profits. He has been in the tax preparation business over 20yrs and the piano business for over 30yrs. He has had articles published in the Journal, and taught tax and action classes in CT,GA,MA,MI,MO,NV,PA,RI,SC,VA&VT.

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©2017 • Piano Technicians Guild

Jumpstart Your Business

Everyone

Friday 1:30 - 3:00

Room: Midway III


Jumpstart Your Business

Tim Barnes timothy@gazellenetwork.com

Geared towards young businesses and new piano technicians, this class demonstrates how the Gazelle Network, a new software that enables you to manage your business on the go, can save you time and increasing your revenue. We will also focus on how google, facebook, and others have changed their platforms and capabilities.


Instructor Bio:

Timothy Barnes, RPT has spent the last 15 years building a successful piano service business that employs multiple technicians and office staff. His background is in music with a BSBA in Economics. Over the years he has developed a passion for helping piano technicians achieve their dreams, work less and earn more. He is the co-founder of of the Gazelle Network and is helping piano technicians around the world build stronger businesses so they can focus on the things they love.

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©2017 • Piano Technicians Guild

PianoDisc - The Next Generation

Everyone

Wednesday 1:30 - 3:00

Room: Midway I & II


PianoDisc - The Next Generation

Mark Burgett markb@pianodisc.com

Learn all about the new PianoDisc innovations from hardware to software


Instructor Bio:

Mark Burgett began his career with pianos in 1981 when Burgett Pianos was founded in Sacramento, Ca. When Gary and Kirk Burgett created PianoDisc, Mark became active in design of the PianoDisc System, technical support and teaching installation classes all over the world. When Wessell, Nickel and Gross was developed Mark was active in the design, quality control and installation training of these new innovative composite parts.

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©2017 • Piano Technicians Guild

Grand Regulation Actionpalooza

Intermediate/Advanced

Saturday 8 a.m. - 5:15 p.m.

Room: Regency A


Grand Regulation Actionpalooza

Rick Baldassin RPT (Renner USA) and Carl Teel rick@baldassinpianos.com

design. Mark will present detailed information and demonstrate new products.


Instructor Bio:

Rick Baldassin received his education and piano technology training from Brigham Young University. He is the author of the book On Pitch, which was recently re-published. Rick served as the Tuning Editor for the Journal from 1987 to 1991. His teaching has taken him to piano factories and conventions throughout the United States, Canada, Europe, Russia, Korea and Australia. Rick has served as the Concert Technician for the Utah Symphony for over 20 years, and has been the Teaching and Technical Consultant for Renner since 1989. He has been trained in the concert and artist programs of Fazioli, Steinway and Yamaha, and has been a consultant to the Falcone, Mason & Hamlin, and Pramberger Piano Companies. Rick also serves as the Technical Support Director for Fazioli in North America. He is a Member of Note, Jim Burton, and Hall of Fame award winner. Rick and his wife Cindy currently operate Baldassin Pianos, a full-line rebuilding and retail showroom located in Salt Lake City.

Carl Teel has been repairing and restoring pianos for over 30 years. He has been a member of PTG since 1976, and since 1979 has served continuously as Treasurer of the Salt Lake City Chapter. Carl was instrumental in running the Utah Intermountain Seminar for a number of years. He is a popular instructor at local, regional and national conventions, and is a consultant to piano technicians throughout Utah.


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©2017 • Piano Technicians Guild

Humidity and Wood

Everyone

Thursday 10:30 a.m. - Noon

Room: Jefferson / Knickerbocker


Humidity and Wood

Christian Bolduc & Charles Rempel charles@dampp-chaser.com

Join in this discussion-style class in which we analyze the relationship between relative humidity and wood. Our goal is to equip technicians with a better understanding of exactly what fluctuating humidity does to


Instructor Bio:

 

Christian Bolduc is a technician specialized in soundboards and pinblocks (belly man). Christian is a cabinet and furniture expert. He studied cabinet making at the Ecole du Meuble de Victoriaville and spent one year at the Schimmel factory in Braunschweig, Germany studying piano structure and design. He is a constant searcher for new ideas and methods to make your rebuilding projects easier. Christian is also the factory manager at Pianos Bolduc.

Charles Rempel is not only the Sales & Marketing Director at Dampp-Chaser, but is also the resident piano technician. New product development, tech support, and class instruction are just a few of the additional items on his plate daily.


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©2017 • Piano Technicians Guild

Tuning with the Verituner

Everyone

Thursday 5:30 - 7:00 p.m.

Room: Missouri Pacific


Tuning with the Verituner

Dave Carpenter, RPT dave@veritune.com

See up close how to take advantage of the unique tuning features of the Verituner product line, including our app for iPhone, iPod and iPad. We This class will cover pitch raises, fine tuning, setting standard pitch, temperament, stretch styles, and saving tunings. Learn the best practices for getting a great sounding tuning on any piano with the fewest steps.


Instructor Bio:

Dave Carpenter is the lead designer of the Verituner line of electronic tuning devices and software. Dave's background includes an engineering degree, and 19 years of exploring, teaching and enjoying all aspects of piano technology. He is a frequent instructor at PTG conventions and seminars, and an RPT member and past president of the PTG Chicago Chapter.

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©2017 • Piano Technicians Guild

The New Steinway & Sons Spirio

Everyone

Saturday 10:30 a.m. - Noon

Room: Midway III


The New Steinway & Sons Spirio

Glen Bingham gbingham@steinway.com

wood in general and pianos specifically. We'll also discuss what steps are taken to counteract improper humidity levels and fluctuations in the Bolduc factory and what can be done to help pianos wherever they are.


Instructor Bio:

Glen Bingham joined Steinway in 2008 as a piano technician for Steinway Halls Retail Service Department and trained under Chief Retail Technician Alex Markovich. Glen is a third-generation piano technician and has become a leading industry expert in modern player piano service. As Chief Piano Technician for Steinway's Music Technology Department, Glen is in charge of service, training and development for Steinway Spirio.

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©2017 • Piano Technicians Guild

All About Aural Tuning

Everyone

Friday 8:00 a.m. - Noon

Room: Illinois Central


All About Aural Tuning

Rick Butler rickbutler@rickbutler.org

In this two-period class, we'll Rick will discuss the relationship between aural tuning and music. It will feature a detailed discussion and demonstration of the interval relationships used in aural tuning. Anyone wishing to be an aural tuner, improve their aural tuning skills, or prepare for the tuning exam will benefit. Attendees will receive a detailed booklet.


Instructor Bio:

Rick has served as a piano technician for two large universities and as shop foreman for a major piano dealer. His service as concert technician includes many years with the National Symphony Orchestra, the Kennedy Center and the Washington Performing Arts Society. He currently serves as one of the Concert Technicians for Steinway & Sons in Washington D.C.

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©2017 • Piano Technicians Guild

Install a New WNG Upright Action

Advanced

Thursday 1:30 - 5:15 p.m.

Room: Midway IV


Install a New WNG Upright Action

Bruce Clark brucec@masonhamlin.com

You'll learn how to select, order and install a new WNG upright action in an upright piano. WNG has created tools and methods to enable a technician to install an action using straight forward small factory methods. This class will add a level of understanding of upright pianos that will benefit all technicians.


Instructor Bio:

Lead design engineer at Mason & Hamlin and WNG. Have designed 3 pianos as well as much of the WNG composite action system.

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©2017 • Piano Technicians Guild

Installing a WNG Damper Action

Advanced

Wednesday 1:30 - 5:15 p.m.

Room: Midway IV


Installing a WNG Damper Action

Bruce Clark brucec@masonhamlin.com

Discover the advantages of a composite damper action as well as the specific features of the WNG damper action relevant to the job. We'll Bruce will present a complete methodology for the installation of the WNG back action. We'llHe will also cover the tools, methods and supplies required to accomplish the job.


Instructor Bio:

Lead design engineer for Mason & Hamlin and WNG. I have been responsible for the design of 3 pianos as well as much of the WNG composite action system for damper actions as well as grand and upright hammer actions.

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©2017 • Piano Technicians Guild

Intro to Movie Making Using Final Cut X

Beginner

Thursday 10:30 a.m. - Noon

Room: Midway I & II


Intro to Movie Making Using Final Cut X

Rick Butler/John Parham john440@me.com

Instructional videos have become common place. Learn how to use your phone or tablet as teaching tools by utilizing relatively inexpensive movie-making programs. Lighting, framing and sound basics are covered as well. The instructors will use Final Cut Pro X, but the principles covered are universally transferable to other programs.


Instructor Bio:

Rick has served as a piano technician for two large universities and as shop foreman for a major piano dealer. His service as concert technician includes many years with the National Symphony Orchestra, the Kennedy Center and the Washington Performing Arts Society. He currently serves as one of the Concert Technicians for Steinway & Sons in Washington D.C.

John Parham: In 2004 I joined PTG and immediately found a mentor. By 2007 I was an RPT. In 2009 was tuning full-time. I'm a Technical Examiner and the assistant editor of the Piano Technicians Journal. My personal interests include developing innovative ways to teach technically sound skills to other piano technicians.


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©2017 • Piano Technicians Guild

Intro to Movie Making Using Final Cut X

Beginner

Friday 1:30 - 3:00

Room: Midway I & II


Intro to Movie Making Using Final Cut X

Rick Butler/John Parham john440@me.com

Instructional videos have become common place. Learn how to use your phone or tablet as teaching tools by utilizing relatively inexpensive movie-making programs. Lighting, framing and sound basics are covered as well. The instructors will use Final Cut Pro X, but the principles covered are universally transferable to other programs.


Instructor Bio:

Rick has served as a piano technician for two large universities and as shop foreman for a major piano dealer. His service as concert technician includes many years with the National Symphony Orchestra, the Kennedy Center and the Washington Performing Arts Society. He currently serves as one of the Concert Technicians for Steinway & Sons in Washington D.C.

John Parham: In 2004 I joined PTG and immediately found a mentor. By 2007 I was an RPT. In 2009 was tuning full-time. I'm a Technical Examiner and the assistant editor of the Piano Technicians Journal. My personal interests include developing innovative ways to teach technically sound skills to other piano technicians.


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©2017 • Piano Technicians Guild

Things All Things Piano Technicians Should Know

Everyone

Thursday 1:30 - 3:00

Room: Midway I & II


Things All Things Piano Technicians Should Know

John Parham, RPT john440@me.com

Are you really listening to what the piano has to say? This interactive visual presentation includes a wide variety of discussion opportunities using images and video. See if you can figure out ±What's wrong with this picture?ε or ±What's causing this sound?ε Be prepared to listen-talk-repeat for the entire class period.


Instructor Bio:

I started my study in piano technology in 2003 while working in a non-music-related field. In October 2009 I became full time, having built my business from the ground up. Most of my work consists of tuning, repairing, regulating, with an occasional rebuild.


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Things All Things Piano Technicians Should Know

Everyone

Friday 3:45 - 5:15 p.m.

Room: Midway I & II


Things All Things Piano Technicians Should Know

John Parham, RPT john440@me.com

Are you really listening to what the piano has to say? This interactive visual presentation includes a wide variety of discussion opportunities using images and video. See if you can figure out ±What's wrong with this picture?ε or ±What's causing this sound?ε Be prepared to listen-talk-repeat for the entire class period.


Instructor Bio:

I started my study in piano technology in 2003 while working in a non-music-related field. In October 2009 I became full time, having built my business from the ground up. Most of my work consists of tuning, repairing, regulating, with an occasional rebuild.

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©2017 • Piano Technicians Guild

The Indispensable Ninth Partial

Everyone

Friday 1:30 -2: 10 & 2:20 - 3:00 p.m.

Room: Illinois Central


The Indispensable Ninth Partial

Daniel Levitan danlevitan@mindspring.com

Ninth-partial intervals have been part of the tuner's tool kit for several decades now, yet many aural tuners remain unfamiliar with them. In this class, we'll review their uses, focusing especially on the 9:8 M23, the most reliable guide to aural tuning from F6 to F7.


Instructor Bio:

Daniel Levitan, the author of The Craft of Piano Tuning and the former tuning editor of The Piano Technicians Journal, is best known for his groundbreaking research into inharmonicity, his insightful approach to the mechanics of tuning, and his innovative tuning hammer designs. A graduate of the North Bennet Street School (1975), he works as a field piano service technician in New York City.

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©2017 • Piano Technicians Guild

Restorative Conservation for the Piano Technician

Intermediate/Advanced

Friday 10:30 a.m. - Noon

Room: Pegram Room


Restorative Conservation for the Piano Technician

Bill Shull bdshull@aol.com

A team with expertise in antique piano service will discuss the principles and protocols to help the everyday technician decide how to service older pianos. We'll consider how to maximize function without harming the historical value of the instrument. This is also a 10-year revisit of the 2007 PTG Technical Institute class on the Conservation of the Piano.


Instructor Bio:

Bill Shull, RPT, has taught classes at all levels of the PTG, mostly on subjects relating to piano history and conservation, including Steinway and Chickering piano history. He is President of Period Piano Center, a non-profit organization dedicated to preserving historic pianos and providing opportunities for the historical piano voice to be heard.

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©2017 • Piano Technicians Guild